Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.
TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco; we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.
Could that be you?
The Opportunities
We’re looking for experienced Workforce Management professionals to join our dynamic team. Our Workforce Management Senior Analyst with a focus on long-term forecasting and capacity planning. And a Senior Workforce Planner who will help us to drive real-time and intraday optimisation for service level excellence.
Responsibilities
Both roles are responsible for support Customer Care by developing and maintaining planning models, managing real-time performance, and ensuring operational excellence across our contact centre and retail environments.
What you’ll bring
What's in it for you?
Come join us and build a better future. Apply today.
Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here
TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.
#LI-Hybrid
TPG Telecom is one of Australia’s largest telecommunication companies and operates a number of leading mobile and internet brands including Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix.
As a full-service telecommunications provider, TPG Telecom provides mobile, internet, business and fixed network solutions. We serve consumers, small and medium businesses, government, corporate enterprises and wholesale customers offering a comprehensive portfolio of fixed and mobile products in the Australian telecommunications market.
We operate a leading mobile network with over 5,600 sites covering more than 23 million Australians, and Australia’s second-largest fixed voice and data network, with more than 27,000km of inter-capital and metropolitan fibre networks as well as international transit capacity, and a 5G mobile network that is currently being rolled out.
TPG Telecom is an ASX-listed company, employing more than 3,000 people offering a flexible, diverse and inclusive workplace.
At TPG Telecom, we are committed to connecting Australia for the better.
