The Warehouse Group is home to some of Aotearoa New Zealand’s most iconic retail brands: The Warehouse, Warehouse Stationery and Noel Leeming. We are proud to be a Kiwi household name and to play an important role in communities across the country.
At our Support Office, we operate through a brand-led model that keeps us focused on our customers and the markets we serve. Retail is more competitive than ever, and we are committed to bringing our A game.
The Workforce Planning Manager plays a critical role in how The Warehouse and Warehouse Stationery deliver great customer experiences while operating efficiently. Leading a team of workforce specialists, this role is responsible for workforce strategy, labour planning, forecasting, workforce analytics and productivity performance across more than 150 stores nationwide.
Reporting to the Head of Central Operations, you will partner with Operations, Finance, HR, Technology and Store Leadership teams to ensure labour investment aligns with customer demand, business priorities and financial targets.
This is a role where you will influence significant commercial decisions, drive continuous improvement in workforce practices, and shape the future of workforce planning across the Group.
You are a commercially minded leader who combines strong analytical capability with a deep understanding of operational execution. You can comfortably move between strategic planning and practical problem solving, using data to influence decisions and drive results.
This is an opportunity to influence how one of New Zealand's largest retail businesses plans and deploys its workforce. You'll lead a capable team, work closely with senior leaders, and play a key role in improving productivity, customer experience and operational performance across our national store network.
When you join us, we offer a range of benefits that work for you, your lifestyle, and your career, which include:
The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and evolved from a single The Warehouse store to become one of the largest retailing groups in New Zealand with $3 billion in sales. TWG consists of three core retail brands: The Warehouse, Warehouse Stationery, and Noel Leeming. We have over 180 retail stores, online stores as well as distribution centres throughout New Zealand. We also have two overseas sourcing offices located in China and India. We are a people-centred business with more than 10,000 team employees across our locations.
TWG is known for being Here for Good - it’s who we are and what keeps us focused to succeed. It represents our commitment to better living for all New Zealanders, through sustainable retail products and practices and the mission of contributing to the long-lasting health of our planet.
Over the years, we’ve raised over 50 million dollars for New Zealand communities and have contributed to countless community-focussed initiatives. We were the first company in New Zealand to add a Shielded Site link to the Women's Refuge website to help protect those experiencing family violence, and were a key supporter of the Government’s Family Violence Victims’ Protection Bill. We were New Zealand’s first large company and the third major retailer in the world to go carbon neutral.
While we are 40+ years old as a business, in many ways we feel we’re just getting started.
