Job Description

Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for pets, people and the planet. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life, making an impact for Pets, People and the Planet!

We’re on the lookout for a savvy Workforce Planner to help design how we staff, forecast, and flex our teams across our retail network and support centres.

In this role, you’ll provide data‑driven insights, workforce forecasts, and scenario modelling to support strategic and operational decision‑making in a dynamic retail environment.

This is a highly collaborative role, partnering closely with Retail Operations, Finance, HR, and Talent Acquisition to deliver workforce solutions aligned to trading patterns and business objectives.

How You’ll Shape Our Workforce

• Develop and maintain workforce plans aligned to strategy, sales forecasts, and trading patterns.
• Forecast labour requirements for peak periods and major trading events.
• Model workforce impacts of store changes, trading hours, and network growth.
• Support labour budgeting and workforce cost management.
• Analyse workforce and labour metrics to identify trends, risks, and opportunities.
• Deliver clear dashboards, reports, and insights to leaders.
• Provide workforce insights to support effective scheduling and rostering.
• Identify critical roles, skill gaps, and future capability needs.
• Continuously improve workforce planning tools, processes, and methodologies

What Makes You a Great Fit

• Proven experience in workforce planning, and workforce analytics,
• Strong analytical and numerical skills, with a sharp eye for detail
• Advanced capability in Excel and workforce analytics tools such as Power BI or workforce planning systems
• Confidence working with large and complex datasets to uncover trends, risks, and opportunities.
• The ability to translate data into clear, compelling insights that drive better decisions.
• A solution‑focused mindset, balancing customer experience, cost efficiency, and workforce capability
• You’re someone who enjoys improving how things are done, collaborating across teams, and using insight to shape smarter workforce decisions that genuinely make an impact.
• You’re a curious, commercially minded workforce planning professional who enjoys making sense of complex data and turning it into practical, real‑world outcomes.

If this role sounds like the right fit and you are as passionate about pets as we are, we’d love to hear from you — apply today!

Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within an 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. 

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.