Job Description

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Qualifications:


• Min. of five (5) years' experience in a Workforce experience. 1-2 years managerial and/or supervisory experience
• Has end-to-end WFM experience from RTA to planning.
• Willing to work onsite (Makati)
• Amenable to work on a shifting schedule if needed
• Tools: eWFM, Avaya CMS, NICE IEX, and such
• Should have handled 500-1000 FTEs in a Program
• Preferrable with experience in handling Telco program/s

• Work Setup:
• Shift: Night Shift
  

Setup: Onsite

Location: Makati, Metro Manila, Philippines

By applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or its clients.