Level Up Talent Solutions

Workforce Management Team Lead

Level Up Talent Solutions  •  Cebu City, PH (Onsite)  •  6 days ago
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Job Description


Job Overview
We are looking for an experienced Workforce Management Team Lead to oversee workforce planning, scheduling, forecasting, reporting, and performance management activities. This role will lead WFM specialists while ensuring operational efficiency and providing actionable workforce insights to business leaders.


Key Responsibilities


• Lead and develop the Workforce Management team
• Oversee scheduling, forecasting, capacity planning, and workforce analysis activities
• Monitor operational performance and staffing requirements
• Prepare workforce reports, dashboards, and executive presentations
• Analyze workforce data and recommend process improvements
• Support new business requirements through workforce planning initiatives
• Manage escalations and ensure service level objectives are achieved
• Collaborate closely with Operations and Leadership teams


Requirements


Qualifications


• Bachelor’s degree required
• Minimum 4 years of experience in an operations or service environment
• At least 1 year of supervisory or team leadership experience
• Workforce Management experience strongly preferred
• Advanced Excel skills including Power Query and dashboard creation
• Experience with Power BI and reporting tools is highly preferred
• Strong analytical, presentation, and stakeholder management skills
Level Up Talent Solutions

About Level Up Talent Solutions

At Level Up Talent Solutions, we help growth-minded coaches, consultants, agency owners, and BPOs scale smarter, without burnout.

We’ve built a $0–$5M ARR business in just five years with zero outside funding. Now, we empower entrepreneurs to do the same by connecting them with Lean-Pro Talents, highly trained, proactive professionals from the Philippines who plug into your business, drive results, and support long-term growth.

Whether you're buried in admin or struggling to hire, we bring the people, systems, and structure to help you grow with clarity and confidence.

🔹 Who We Serve

Online businesses scaling to consistent monthly revenue

Coaches and consultants ready to delegate

BPOs and small enterprises needing smarter hiring

🔹 What We Offer

Virtual Assistant Services

Business Process Outsourcing (BPO)

Recruitment Process Outsourcing (RPO)

🔹 Why We're Different

Done-for-you, not DIY

Vetted Lean-Pro Talents™, not freelancers

Systematic, scalable solutions — no guesswork

Ready to level up your team and operations?

📩 Message us or visit: www.lvluptalentsolutions.com

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Consolacion, PH
Year Founded
Unknown
Website
lvluptalentsolutions.com
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