Workforce Management Specialist - Workforce Strategy & Optimization
Are you forward-thinking and always looking to establish better systems and processes?
As a workforce management specialist, you will be responsible for providing specialized expertise in scheduling, reporting, tool optimization and business analysis to support the company’s labour management strategy. With data modeling techniques, you’ll help ‘paint a picture’ for leadership to better manage staffing and optimize processes across different areas of the store to set them up for success.
We practice a remote first working model, leveraging in person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative and social purposes.
Apply now and grow your career with our Workforce Management team as a workforce management specialist!
What you’ll do:
Act as a subject matter expert around labour & scheduling processes
Support the department's inbox - identify, troubleshoot, and fix quality / discrepancy issues and gaps by monitoring existing dashboards
Support ongoing delivery of projects that require time and motion study analysis, standard operational procedure changes and development
Collaborate with senior team members to develop reports and tools for store and individual performance management, labour capacity, utilization, productivity, and related KPIs
Continuously evolve the planning processes by keeping up to date with industry standards, trends, and analytics tools
Support day to day workforce operations and strategy functions as required
What we’re looking for:
3-5 year’s experience in Retail and Store Operations
1-3 year’s experience in workforce management and scheduling practices
1-3 year’s experience in Reporting and Analytics
Advanced Microsoft Excel, PowerBI, PowerApps, and PowerAutomate experience
Intermediate experience with SQL, Python, Machine Learning
Diploma or Bachelor’s Degree in Business Administration, Finance, Accounting, Statistics, Engineering
Why you’ll love it here:
Remote-first work environment
Employee discounts on awesome tech from day one
Flexible health benefits and wellness program
TFSA and RRSP programs
100% matched company pension plan
Training programs to build new and transferable skills
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized Compensation Range
$57,000.00 - $65,000.00
Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
This posting is for a vacancy.
Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations.
Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada.
Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.
