Job Description

Workforce Management Coordinator

Location: Portland, OR (NW Portland/Beaverton area)

Schedule:

• Training: Monday-Friday, 8:00 AM to 5:00 PM (first few weeks)
• Regular Schedule: Sunday-Thursday, 11:15 AM to 8:15 PM - This schedule isn't forever, just for the first 3-4 months.
• Pay: $27.50/hour
• Contract Length: 4 Months - Potential for extension or long-term.
• Start Date: November 2, 2026
• Work Arrangement: 100% Onsite

Workforce Management Coordinator

Are you highly organized, detail-oriented, and comfortable working independently in a fast-paced environment? We are seeking a Workforce Management Coordinator to support workforce operations by monitoring attendance, maintaining schedule adherence, processing scheduling requests, and generating operational reports.

This position plays an important role in ensuring staffing levels align with business needs while helping create a positive employee experience. The ideal candidate enjoys working with data, solving problems, and communicating effectively with employees and leadership.

What You'll Do

• Monitor employee attendance, punctuality, and schedule adherence
• Investigate attendance exceptions and accurately document findings
• Review real-time staffing levels and address scheduling variances
• Process workforce scheduling requests, including:
• Paid Time Off (PTO)
• Voluntary Time Off (VTO)
• Overtime and extra hours requests
• Schedule adjustments
• Update workforce management systems with approved schedule changes
• Generate and distribute daily, weekly, and monthly reports
• Analyze attendance and workforce trends to identify operational impacts
• Communicate schedule updates and workforce-related information to employees and leadership
• Support workforce planning initiatives and staffing requirements
• Perform additional administrative and operational support duties as needed

Qualifications

Required

• 1+ years of experience in administrative support, scheduling, workforce management, customer service, call center support, or a related field
• Strong attention to detail and accuracy
• Ability to work independently and make sound decisions
• Basic Microsoft Excel skills, including:
• Data entry
• Sorting
• Filtering
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a deadline-driven environment

Preferred

• Experience with Workforce Management (WFM) software or scheduling platforms
• Experience in a call center, customer service, healthcare, operations, or workforce planning environment

What Makes Someone Successful in This Role?

• Analytical mindset with strong problem-solving abilities
• Excellent attention to detail and follow-through
• Ability to remain organized while balancing competing priorities
• Self-starter who can work independently with minimal supervision
• Professional, dependable, and able to maintain confidentiality
• Comfortable making decisions and adapting in a fast-paced environment

Benefits Available

Eligible employees may have access to:

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Life insurance options
• Short and long-term disability coverage
• Health Savings Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Paid time off and applicable leave programs

Job Type & Location

This is a Contract position based out of Portland, OR.

Pay and Benefits

The pay range for this position is $27.50 - $27.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Portland, OR.

Application Deadline

This position is anticipated to close on Oct 26, 2026.

Workplace Type

This is a fully onsite position in Portland,OR.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.