Job Description

Workforce Development Specialist (Instructional Designer)

Our award-winning corporate university is excited to welcome a Workforce Development Specialist to our team. In this position, you will join a highly collaborative team of instructional design professionals responsible for coordinating and delivering enterprise-wide learning curricula to our valued employees. If you are energized by creative problem solving, collaboration, and continuous improvement, then this job will both challenge and excite you. Your impact in this position will provide our workforce with the tools and knowledge we need to stay ahead of the business curve through innovative thinking, coaching, and strategic planning.

Responsibilities and Duties:

• Designs and supports training and educational programs focused on technical skills, professional development, and employee orientation.
• Designs and develops internally created learning solutions using a variety of modalities and methods, including classroom, e-learning, and blended learning, along with associated instructional and classroom support materials.
• Applies instructional design methodologies, adult learning principles, and presentation techniques to enhance learner engagement and effectiveness.
• Partners with subject-matter experts to ensure accuracy, relevance, and content familiarity across assigned courses and learning materials.
• Designs and aligns assessments to evaluate learner knowledge, skill acquisition, and understanding of new content.
• Assists in identifying new and emerging training needs across the organization.
• Assists in ensuring learning content aligns with legal compliance requirements of policies, plans, and procedures.
• Complies with all safety and health programs in support of an incident and injury-free workplace.
• Complies with cybersecurity protocols and practices to guard against digital threats and maintain a secure and resilient operating environment.
• Maintains regular and predictable attendance.

Why should you apply? In this position, you will have the opportunity to work on a wide variety of projects and apply your skills and expertise to the entire instructional design process. From reviewing gap analyses (e.g., job-task, audience, performance) to content creation and editing using state-of-the-art tools and technology (e.g., Articulate, Lectora, Adobe Creative Suite, WellSaid Labs, Camtasia Studio, and an array of audio/video equipment), you will continually be challenged. Best of all, you will be working with a dedicated team focused on providing excellence to our internal customers and having fun while doing so!

Who You Are:
The ideal candidate will have 5+ years of relevant work experience as an Instructional Designer in a corporate learning environment. A bachelor’s degree in instructional design, technology education, organizational development, or a related field is preferred. Successful candidates will demonstrate the following:

• Knowledge of and experience applying adult learning theories, individual culture, and learning styles, needs analysis, learning objectives, application exercises/interactivity, learning assessments, and course evaluations.
• Excellent communication skills (written and verbal), friendly and supportive customer service skills, willingness to engage in difficult conversations while demonstrating professionalism, and the ability to remain flexible and balance multiple priorities.
• Ability to work collaboratively on a team—demonstrate trustworthiness, dependability, and accountability (self and team).
• Certified Professional in Talent Development (CPTD) / Certified Professional in Learning and Performance (CPLP) certification, and/or executive coaching certification is valued.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Exerts up to 10 lbs. of force occasionally and/or a small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Positions in this class typically require talking, hearing, seeing, and repetitive motions within an office working environment.

Who We Are...
Colorado Springs Utilities, a four-service utility provider with a 100-year reputation of integrity, gives you an experience unmatched by other utility companies. We continuously strive to stay ahead of the business curve with our established priority to update and incorporate state-of-the-art technology and provide a work culture dedicated to innovation, collaboration, and synergy. In fact, we were recently awarded the Diamond Designation from the American Public Power Association (APPA), recognizing our utility for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the more than 2,000 public utilities in the nation. Nestled at the base of the Rocky Mountains, Colorado Springs is the perfect blend of mountain and city living. With over 300 days of sunshine a year, you will enjoy nature at its finest while residing in the sixth most desirable place to live in the United States (according to U.S. News & World Report, 2021).

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans
• Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250 annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness