Job Description

Workforce Development Specialist (Corporate Trainer)

Our award-winning corporate university at Colorado Springs Utilities is seeking a Workforce Development Specialist (Corporate Trainer) to coordinate and deliver enterprise-wide learning curricula to our employees.

You will have the opportunity to work on learning projects from beginning to end as well as participate in project teams managing the communication, coordination with instructional design, delivery, evaluation, and continuous improvement of learning curriculum.

Key Areas of Focus:

• Delivering internally developed and vendor-based learning utilizing a variety of delivery options including classroom, e-learning, virtual, and blended learning
• Facilitating team-building courses
• Facilitating active training techniques such as role-playing, simulations, and group discussions to enhance adult learning
• Utilizing a variety of presentation tools and techniques to enhance adult learning
• Assessing the needs of internal customers in a collaborative effort and differentiating performance issues from learning needs
• Evaluating the effectiveness of learning through pre and post-training assessments and performance relative to desired outcomes
• Providing feedback to learners, team members, and internal stakeholders
• Recommending and implementing changes to learning programs as appropriate

Who You Are...

• Relevant and progressively responsible training/facilitation experience, preferably in a corporate learning environment
• Bachelor's degree in Education, Communications, Leadership/Management, Human Resources, Industrial-Organizational Psychology, or a related field is valued
• Certified Professional in Talent Development (CPTD) / Certified Professional in Learning and Performance (CPLP) certification is valued
• Knowledge of and experience in applying the competencies necessary to perform in each of the following areas are valued: learning design, improving human performance, delivering training, performance consultation, measuring/evaluating training, project management, career planning, and talent management
• Knowledge of and experience applying adult learning theories, individual culture, and learning styles, needs analysis, learning objectives, application exercises/interactivity, learning assessments, and course evaluations
• Excellent communication skills (written and verbal), friendly and supportive customer service skills, willingness to engage in difficult conversations while demonstrating professionalism, and the ability to remain flexible and balance multiple priorities

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
- Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions.

Who We Are...

• One of the largest four-service public utilities in the nation (over 500,000 customers)
• A national leader in reliability (power on an average of 99.991% of the time)
• Diamond Designation recipient from the American Public Power Association – a utility leader in reliability, safety, workforce development, and system improvements
• Located at the base of the Rocky Mountains in the most desired city to live in the United States (U.S. News & World Report, 2022)

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans
• Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250 annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness