(Human Services Associate)/ WORKFORCE DEVELOPMENT ASSISTANT - Part Time
Job Open Date: 08/07/2026
Job Close Date: 08/23/2026
HOURLY RANGE: $19.35- $23.56
Under general supervision, performs customer service, clerical, and administrative duties in support of the City’s Workforce Development Center Work involves screening client information, scheduling appointments, responding to inquiries, and preparing documents and forms. Employee is responsible for handling a variety of routine inquiries by telephone and in-person, maintaining a variety of records and files and generating and distributing various statistical data reports
This non-supervisory position reports to the Coordinator/Supervisor of the SWDC.
Minimum Qualifications:
Education and Experience- High school diploma supplemented with post secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities..
Preferred Qualifications:
-Prefer degree in Business Administration, Public Administration, Human Resources or closely related field.
-Prefer experience assisting customers with employment and training activities inclusive of job search, resume writing, soft skills, job readiness skills, Virginia Workforce Connection registration, etc.
-Prefer working knowledge of workforce development and workforce training programs regarding special populations such as members of minority groups, veterans, the elderly, ex-offenders, and those individuals with disabilities
-Prefer demonstrated ability to communicate inter-personally orally and in writing and to maintain strong working relationships with community partners and program participants
-Prefer experience using various systems to create reports, business correspondence, and presentations.
-Experience in operational and administrative tasks associated with program management, including but not limited to, participant recruitment and registration, training delivery coordination, data entry and information and file management, and supplies ordering and inventory control.
-Self-motivated, highly organized, and detail-oriented professional. Possesses strong technology and computer skills. Requires a valid driver’s license.
Special Requirements:
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings.
-Employee must be willing to work disaster related assignments, including emergency shelter duty, in the event of a natural disaster.
Contact Info: vdssjobs@suffolkva.us
Suffolk Department of Social Services - 135 Hall Avenue Suite B - Suffolk, VA 23434
VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
