Experience Range: 4 to 8 years
Key Skills:
Experience supporting Workflow Management and BPM platforms (BBM, IBM BAW, Camunda, Pega, or equivalent).
Knowledge of BPMN workflows, business process automation, and process orchestration.
Experience troubleshooting workflow failures, task routing issues, and process execution errors.
Understanding of RPA platforms and automation support activities.
Experience with API integrations and backend system connectivity.
Ability to analyze workflow logs and identify root causes of process-related issues.
Familiarity with database queries and application support activities.
Experience handling incidents, service requests, and production monitoring.
Additional Notes:
Strong analytical and problem-solving capabilities.
Experience working with business users and operational teams.
Knowledge of ITIL processes and production support best practices is preferred.
- Valleysoft is a regional IT services provider serving clients around the world. Since 2006, Valleysoft has been working with global partners, such as IBM, in different industries to solve complex business and technical problems ranging from enterprise-class application development and maintenance to worldwide process management.
- As client-focused and process-oriented company, Valleysoft stands as a vendor neutral and capability rich professional organization. Our maturity in quality delivery and operational discipline shows through our work. Our operational maturity enables us to provide high-quality services with repeatable and predictable results at optimized efficiency in both level of efforts and economic model. As a result, we are able to deliver to our clients world-class services at best values.
