Job Description

Workflow Automation & AI Integration Specialist

Department: Operations

Employment Type: Full Time

Location: Moldova

Reporting To: Kichuk Dmitrii

Key Responsibilities

• Process Shadowing & Analysis: Work on-site with various back-office departments (Compliance, Accounting, HR, etc.) to study how they handle daily operations, data entry, and reporting.
• Platform Migration: Assist in moving team workflows, communication, and data from legacy systems to advanced project management platforms (e.g., setting up automation rules, triggers, and live trackers).
• AI Implementation: Design, test, and deploy AI-driven solutions (custom internal bots, automated email replies, report parsers) to minimize manual human errors.
• System Integration: Connect different software tools via Make/Zapier/APIs to ensure seamless data flow.
• Documentation & Support: Document the newly created automated workflows and provide basic onboarding/guidance to the team on how to use them.

Skills, Knowledge and Expertise

• 0–2 years of experience in data analysis, IT support, or process mapping (Junior+ to Middle level).
• Hands-on experience building personal projects, custom GPTs, or automating workflows using AI.
• Great match for an ambitious specialist looking to build a strong portfolio with real-world business cases.
• Language: English (Intermediate or higher), Russian
• AI & Prompt Engineering: Deep understanding of LLMs (ChatGPT, Claude, Gemini), API integrations, and AI-driven workflows.
• Automation Tools: Knowledge of no-code/low-code integration platforms (Make.com, Zapier, n8n) and project management systems (Monday.com, Connecteam).
• Analytical Mindset: Ability to shadow office employees, map manual routines, and identify optimization bottlenecks.
• Language: Strong English (Intermediate or higher) to communicate effectively with the team and work with software interfaces.

Benefits

• Competitive salary package;
• Being part of a international, dynamic work environment;
• Professional development (seminars, courses);
• Paid time off (PTO) such as sick days and vacation days;