Job Description

Requisition No: 873192

Agency: Financial Services

Working Title: WORKERS' COMPENSATION SPECIALIST - 43000855

Pay Plan: Career Service

Position Number: 43000855

Salary: $48,945.48 - $53,800.00

Posting Closing Date: 04/14/2026

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*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

CLASS TITLE: WORKERS’ COMPENSATION SPECIALIST

DIVISION: RISK MANAGEMENT

BUREAU: STATE EMPLOYEE WORKERS’ COMPENSATION CLAIMS

CITY: TALLAHASSEE

COUNTY: LEON

SPECIAL NOTES:

At least six (6) months’ experience working in a position requiring working knowledge of Chapter 440, Florida Statutes or equivalent statute is required.

Preferences:

• Bachelor’s Degree from an accredited college or university.
• Currently, or previously had Florida Adjuster License.
• At least one (1) year experience adjusting workers’ compensation claims within the last three (3) years.
• At least one (1) year working in workers’ compensation insurance claims business.
• At least one (1) year working in workers’ compensation insurance claims business in the State of Florida.
• Working experience with any risk management information systems and/or any software programs designed to assist adjusting workers’ compensation claims.
• Experience adjusting permanent total disability claims.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of the principles and techniques of effective communication.
• Ability to examine and evaluate data relating to a workers' compensation program.
• Ability to understand and apply applicable rules, regulations, policies, and procedures relating to a workers' compensation program.
• Ability to handle telephone calls in a fast, courteous, and effective manner.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to conduct fact-finding investigations.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to prepare and maintain records relating to a workers' compensation program.
• Ability to negotiate and facilitate resolution agreements.

This position requires a security background check, including fingerprint as a condition of employment.

The salary range for this position is $48,945.48 - $53,800.00.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BRIEF DESCRIPTION OF DUTIES

This is a highly responsible and professional position in the investigation, evaluation, and payment of workers' compensation claims handled by the Division of Risk Management. Work is performed under the general supervision of the Compensation & Benefits Manager I, but work is performed independently, exercising a great deal of independent judgment. Performance is reviewed by audit of work product, reports, and personal conferences. Principle duties consist of the following:

1. The Workers' Compensation Specialist conducts detailed investigations of workers' compensation claims from state employees submitted to Risk Management, applies the appropriate laws, and makes a determination of compensability. The Specialist evaluates medical reports, authorizes medical treatment, determines if rehabilitation is needed, and authorizes compensation payments and settlements. The Specialist must calculate and maintain proper monetary reserves on claims and must recognize and pursue recoveries either through subrogation or the Special Disability Trust Fund.
2. The Workers’ Compensation Specialist handles workers' compensation claims that have been assigned to defense counsel by directing defense activity to conform to sound claims handling principles. The Workers’ Compensation Specialist attends formal workers' compensation mediations and hearings when necessary.
3. The Workers’ Compensation Specialist assists and advises the Claims Coordinators of various state agencies and universities with questions concerning workers' compensation claims, including but not limited to, questions of coverage, compensability, medical treatment and reporting work related accidents.
4. As needed, the Workers’ Compensation Specialist monitors the activities of Risk Management's service vendors and also timely and accurately completes all DWC forms necessary for Electronic Data Interchange Reporting.
5. The Workers’ Compensation Specialist performs other related work as required.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.