Posting number: 17660
Department: (H150)Human Resources
Job classification: WORKERS COMPENSATION REP
Posting type: Open
Categories: Administration, Human Resources, Safety
First review of applications will be on Tuesday, September 8, 2026.
A Workers’ Compensation Representative is responsible for all aspects of claims management required by state statutes and the City of Mesa’s self-insured, self-administrative programs. The position's functions include: adjudicating workers’ compensation claims including, but not limited to determining compensability; authorizing or denying medical treatment; handling litigation; establishing Loss of Earning Capacity (LEC); assigning rehabilitation nurses and utilizing private investigators and vocational specialists; and filing notices with the Industrial Commission of Arizona (ICA). This position is responsible for calculating workers’ compensation indemnity such as Temporary Total Disability (TTD) or Temporary Partial Disability (TPD), and permanent awards such as Permanent Total Disability (PTD) or Permanent Partial Disability (PPD); approving medical bills for payment; and reporting expenditures through reports to administration and excess workers’ compensation carriers.
This class assists injured workers, physicians, and other interested parties; explains workers’ compensation regulations and related City of Mesa policies and procedures; and resolves a variety of problems. This class works independently in the management and direction of simple to the most complex workers’ compensation claims and makes difficult decisions concerning medical and workers’ compensation benefits. This class is supervised by the Safety Administrator through meetings, reports, conferences, and overall results achieved. This class is FLSA exempt - Administrative.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Special Requirements. Must possess an Arizona Adjuster Authorization Certification from the Industrial Commission of Arizona (ICA) by hire or promotion date.
http://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs3911.pdf
Located just southeast of Phoenix, Mesa is one of the nation's fastest-growing cities. It is the third-largest city in Arizona and the nation's 36th-largest city. With affordable housing, superior schools, low crime rate and a multitude of recreational options, Mesa offers a highly attractive lifestyle. That is why more than 500,000 people call Mesa home.
City of Mesa operates under the council-manager form of government. Six members of the City Council are elected by district, with a Mayor elected at-large to a four-year term. Mesa provides a full array of municipal services including electric, gas, water, and solid waste utilities, and is proud to offer recreation and cultural opportunities such as Spring Training facilities, golf courses, libraries, museums, a cemetery, an amphitheater, and a convention center.
Nearly 4,000 people work for the City, providing vital services to the residents of Mesa. Employees enjoy competitive salaries and a comprehensive benefits package including a defined-benefit retirement plan, paid vacation, sick and holiday time off, health/dental/vision/life/commuter insurance and a no-cost Wellness Center. Mesa fosters a workplace culture that prioritizes knowledge, respect, and integrity, and the City of Mesa is an Equal Opportunity Employer that values diversity at all levels of its workforce.
Social Media Policy: City social media pages are limited public forums intended for distributing news about City activities. Published content is subject to monitoring. Full policy at https://www.mesaaz.gov/Government/Policies-Disclaimer
