Job Description

Annual Salary: $80,000–$92,000

Workers’ Compensation & Corporate Counsel Coordinator-Paralegal

Chimes International is seeking a detail-oriented and highly professional Workers’ Compensation & Corporate Counsel Coordinating Paralegal to support the organization’s legal, risk management, and employee claims functions. This role serves as a key liaison between employees, insurance carriers, healthcare providers, third-party administrators, outside counsel, and internal leadership to ensure effective claims administration, compliance, and legal coordination.

This is an excellent opportunity for a candidate who thrives in a fast-paced environment, demonstrates sound judgment and discretion, and seeks to expand their experience in workers’ compensation, corporate compliance, and legal operations.

Key Responsibilities

• Serve as the primary liaison between employees, supervisors, healthcare providers, insurance carriers, outside counsel, and third-party administrators regarding workplace injury and occupational illness claims.
• Investigate reported workplace injuries and workers’ compensation claims
• Coordinate the collection of records, witness statements, documentation, and supporting materials needed for claims evaluation and legal review
• Review, preserve, and archive video footage and supporting evidence related to claims investigations
• Partner closely with third-party administrators to support claims management activities and resolution strategies
• Ensure compliance with federal, state, and local workers’ compensation laws and reporting requirements
• Maintain detailed and accurate claim records, status updates, and documentation
• Coordinate modified duty and return-to-work programs in collaboration with Human Resources and operational leadership
• Review medical documentation and communicate with providers regarding work restrictions and accommodations
• Monitor lost-time claims and assist in reducing claim duration and associated costs
• Prepare reports and track metrics related to claim frequency, severity, trends, and overall costs
• Assist in employee education regarding workplace safety, injury reporting, and claims procedures
• Attend hearings, mediations, and legal proceedings as needed
• Conduct legal and regulatory research as requested
• Represent Corporate Counsel in compliance meetings and related organizational discussions
• Process routine insurance-related requests, including certificates of insurance and endorsements
• Serve as the primary internal contact for certificate of insurance requests
• Assist Corporate Counsel with drafting and reviewing basic legal agreements, including non-disclosure agreements, contractor agreements, and business associate agreements
• Support preparation for Board and committee meetings
• Assist with organizing legal files, workflows, and records management processes

Qualifications

Required Qualifications

• Knowledge of workers’ compensation laws, claims administration, and OSHA regulations
• Strong documentation, investigative, and recordkeeping abilities
• Excellent written and verbal communication skills
• Strong attention to detail and ability to maintain confidentiality
• Basic knowledge of HIPAA and 42 CFR Part 2 regulations
• Understanding of Commercial General Liability and casualty insurance matters
• Ability to manage multiple priorities and cases simultaneously
• Professional demeanor with strong organizational and time-management skills
• Demonstrated analytical and problem-solving abilities
• Commitment to employee support and service-oriented communication
• Willingness to learn and grow within legal and compliance functions

Preferred Qualifications

• Experience supporting in-house counsel or legal departments
• Prior experience working with insurance carriers, third-party administrators, or law firms handling workers’ compensation claims
• Experience participating in hearings, mediations, or legal proceedings

Education

• Associate degree or higher in Paralegal Studies or a related field preferred
• Relevant professional experience may be substituted for education requirements

Experience

• Minimum of 3–5 years of workers’ compensation experience required
• Experience with a workers’ compensation insurance carrier, law firm, third-party administrator, or similar claims-focused environment strongly preferred
• Experience supporting Corporate Counsel or legal operations is preferred

Benefits may include:

• Medical, Dental, and Vision Insurance
• Medical plans starting as low as $6.90 per month, beginning on Day 1
• Flexible Spending Accounts (FSA)
  • Healthcare FSA
  • Dependent Care FSA
  • Transportation FSA
• Employer-Paid Life Insurance
• Short-Term and Long-Term Disability Insurance
• 403(b) Retirement Plan with Employer Match
• Generous Paid Time Off (PTO)
• Paid Holidays
• Tuition Assistance and Professional Development Opportunities
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Employee Recognition Programs
• Employee Discounts, including Tickets at Work
• Supportive, mission-driven, and collaborative work environment
• Opportunities for career growth and advancement

Additional Information

At the discretion of the Personnel Officer, additional related education and/or experience may be substituted in lieu of the requirements listed above.

Chimes International is an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

#CMD410