
Dept of Health and Human Services
SEC OFFICE - HUMAN RESOURCES
HR Technician II (S)
60052185
NC07
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
This position serves as the Workers’ Compensation Administrator and is responsible for overseeing and administering workers’ compensation claims for an assigned facility or program area. The position provides expert consultation, coordination, interpretation, communication, application, evaluation, and problem resolution related to workers’ compensation policies, procedures, and associated leave options.The Workers’ Compensation Administrator reviews and processes workers’ compensation actions within the Integrated HR and Payroll System (IHRPS) and Workday platforms. This position is responsible for ensuring the consistent and accurate application of workers’ compensation policies and procedures within assigned program areas. The Administrator works closely with agency leadership, Human Resources, employees, management, the third-party administrator (TPA), and assigned agency and outside legal counsel to effectively manage workers’ compensation claims and related matters. The Workers’ Compensation Administrator serves as the primary point of contact for employees and management regarding workers’ compensation questions, claim status, benefits, leave options, return-to-work matters, and applicable policies and procedures within their assigned caseload.
Salary Grade Range: $37,377.00 - $65,408.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
General office environment with sedentary work conditions and the ability to move to various facilities to meet with staff. There are some periods of sitting, walking, standing, bending, squatting, etc. There is daily use of computer display terminal. There is some travel involved.
General office environment with sedentary work conditions and the ability to move to various facilities to meet with staff. There are some periods of sitting, walking, standing, bending, squatting, etc. There is daily use of computer display terminal. There is some travel involved.
The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.
Caswell Developmental Center in Kinston, N.C. is the State Developmental Center for North Carolina’s Eastern region. Caswell provides services and support to individuals with Intellectual and Developmental Disabilities, complex behavioral challenges, and/or medical conditions whose clinical treatment needs exceed the supports currently available in the community.
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.
Veterans’ and National Guard Preference
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below.
CONTACT INFORMATION:
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate's degree, typically in Human Resources or relevant field from an appropriately accredited institution and 1 year of experience required
2 years of progressive experience in Human Resources
An equivalent combination or education and experience
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Dreisa Yvonne Johnson

Whether you are interested in the arts, transportation, IT, the environment, public safety, healthcare or countless other areas, the State of North Carolina has an opportunity for you.
North Carolina State Government employs more than 81,000 people across the state in various agencies, branches and universities. Our careers are as diverse as the citizens we serve! We are seeking skilled and dedicated individuals from a wide range of educational and experience backgrounds.
Governor Josh Stein believes in the potential of our great state and its people. He knows that we can build a state and an economy that work for everyone. By investing in our public schools and giving students the tools they need to succeed, creating good jobs and raising incomes for the middle class, and strengthening our communities, North Carolinians can live and work in places they are proud to call home.
Working for the State of North Carolina can offer you the chance to effect positive change for our residents and visitors, take advantage of numerous benefit options and advancement opportunities, and work in an environment that values collaboration, creativity, innovation and diversity. Learn more about state government jobs at https://www.governmentjobs.com/careers/northcarolina.