Job Description

About the team:

At SumUp, we’re passionate about supporting small businesses. We believe everyone should have access to flexible, fair, and easy-to-use technology that helps bring their ideas to life. Every day, millions of people around the world dream of starting their own business—and we’re here to help make that happen. Our long-term ambition is to "close the loop" by turning everyday transactions into lasting relationships between businesses and their customers.

As part of our People Tech team, our mission is to enable long-term scalability by fostering a data-informed culture through seamless systems and a people-centric employee experience.

In this role, reporting to the Head of People Tech, you’ll work at the heart of our Workday ecosystem. You’ll collaborate closely with People Operations, Payroll, and business stakeholders to ensure our Workday HCM setup remains scalable, reliable, and intuitive as we grow.

Rather than simply maintaining the system, you’ll help shape how our employee lifecycle processes are designed, configured, and continuously improved — ensuring Workday supports both operational excellence and a seamless experience for SumUppers.

What you'll do

• Configure and enhance Workday’s Core HCM module to ensure our processes are scalable, consistent, and easy to navigate.
• Partner with stakeholders to translate business needs into thoughtful system design — improving workflows, automation, and data quality.
• Strengthen document generation, validation logic, and reporting structures to reduce manual work and prevent downstream errors.
• Provide responsive and empathetic guidance to SumUppers using Workday, helping them feel confident and supported.
• Build and maintain reliable reports and dashboards, ensuring data accuracy and supporting informed decision-making.
• Contribute to clear documentation, structured change management, and sustainable configuration standards.

You’ll thrive in this role if you have:

• Hands-on experience with Workday HCM Core (experience with additional modules such as Time Tracking or Compensation is a plus).
• A solid understanding of Workday fundamentals such as Staffing, Worker Data, Organizations, Business Processes, and Reporting.
• Confidence working with structured datasets to validate configuration changes and ensure reliable outputs.
• Strong Excel / Google Sheets skills and attention to data accuracy.
• The ability to explain technical concepts clearly and translate business needs into scalable system solutions.
• A mindset that looks for simplification, standardisation, and continuous improvement.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.