Job Description

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

The Workday Analyst will provide technical, analytical, and systems maintenance support for HCM (Human Capital Management), including Compensation, Talent, Recruiting and Payroll. The position investigates, analyzes, recommends and executes alternatives for business process flow, test plans, user documentation and training. The Workday Analyst provides support to employees for manager self-service and employee self-service. Act as the technical support and training expert to the HR staff in understanding business process flow, and entering transactions into Workday. Audits data on a regular basis to ensure data integrity.

This is a hybrid role requiring possibly 2-3 days in office weekly.

*Candidates must reside in the state of Georgia

Responsibilities & Qualifications

System Administration

• Maintain ongoing configuration needs of the HCM Workday system including organizations, templates, notifications, help text and business processes.
• Research, document and evaluate new functionality during bi-annual Workday releases and discuss with HR team to determine impact and interest.
• Monitor testing by functional leads during Workday releases. May assist functional leads with test plan development.
• Communicate to internal customers regarding Workday features and functionality.
• Maintain integrity and accuracy of worker data.
• Maintains and distributes documents via Workday either ad hoc or through existing business processes.

Support and Troubleshoot System Issues

• Serves as Tier 1 Support to employee population and HR staff. Work with IT resources to resolve Tier 2 escalation.
• Research and respond to user inquiries regarding processes or reports not performing as expected.
• Respond to inquiries regarding business processes and completing various self-service tasks.
• Approve various self service business processes as assigned
• Follow up with users that have aged business processes in their inbox for completion.

User and Compliance Report Requests

• Develop advanced custom reports within Workday HCM.
• Provide audit, reporting and analytics as requested.
• Respond to various regulatory bodies with requests for worker data, such as EEO1 reporting and Dept of Labor.
• Collaborate with HR and system users to ensure there are effective reporting, dashboards and data analytics to meet the business needs
• Provide reporting and analysis for key HR initiatives and ongoing data needs such as turnover, diversity, and other HR metrics.

Development of New and Enhanced Functionality

• Work with HR team to determine priorities for Workday enhancements, either through newly released functionality or HR strategic initiatives requiring implementation and/or enhancement of existing functionality.
• Project manage Workday projects to ensure timelines are met and implementation is successful and error-free.
• Make configuration changes required for new functionality and work with IT support to implement more complicated or difficult processes.

QUALIFICATIONS

• Bachelor's degree or equivalent experience in Computer Science, Information Systems, Business Administration, Human Resources or related field or related field
• Minimum 1-2 years previous Workday experience required
• Ability to effectively manage multiple priorities and deadlines under tight time constraints with minimal supervision.
• Excellent critical thinking and decision‐making skills.
• Advanced Excel skills

FLSA status:
This position is exempt (not eligible for overtime pay):

Yes

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless ofrace, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.