Job Description

CoreFactor is searching for a Workday HCM Consultant on a contract basis. This position is hybrid and will require the successful incumbent to go into the office four (4) days per week in downtown Toronto. Key Responsibilities Provide Workday subject matter expertise for day-to-day support and development, including business process design, data transmission (EIB), testing, and troubleshooting support. Collaborate with HR functional leads to understand pain points, prioritize requirements, and identify opportunities for process improvement and efficiency by leveraging Workday functionality. Act as the lead subject matter expert for Workday HCM Modules, ensuring effective configuration and support of these modules. Design and implement processes and procedures to maintain a healthy system environment aligned with necessary control frameworks, driving Data Integrity and Security initiatives to meet business and ITGC requirements. Identify issues and apply judgment to find proactive solutions within the HR system. Work closely with IT on testing support and troubleshooting. Partner with the internal teams to ensure accurate HCM feeds to HCM integrations; resolve and escalate risks and issues as necessary. Maintain data integrity across systems, conduct system audits, and reconcile discrepancies with other functional areas to ensure data accuracy. Assist with semi-annual Workday releases, including analyzing impacts of new functionality and conducting cross-functional analysis. Stay informed about upcoming Workday releases and their potential impact on current and future functionality. Provide HCM user support through documentation, developing and facilitating training, and creating supporting materials and reports as required. Demonstrate proficiency in reporting, management dashboards, and Workday analytics. Exhibit a solid understanding of HCM concepts and management. Requirements Bachelor’s degree (or equivalent post-secondary education) in Human Resources or a related field. 5-7 years of experience with Workday, with a broad understanding of cross-functional touchpoints and their impacts within the Workday platform. Workday Pro certification in one or multiple HCM modules Experience in designing, prototyping, testing, and implementing practical business solutions. Solid understanding of Human Resources processes and procedures across all aspects of human resources management systems. Knowledge of business operations and continuous process improvement initiatives. Proven experience maintaining data integrity within systems, conducting audits, and reconciling discrepancies with other functional areas. Experience with report writing and database management. Knowledge and Skills Excellent communication, interpersonal and client-servicing skills Excellent writing and documentation skills Exceptional attention to details, analytical, critical thinking skills and organization Proven consultative skills to guide internal team discussions to agreement of solutions in a timely manner Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution Strong multi-tasking skills: ability to meet short-term needs while at the same time building a plan and systems for future needs