Job Description

Workday Functional Consultant – Advanced Compensation & Benefits1

As a Workday Functional Consultant – Advanced Compensation & Benefits (Support), you will be part of Jade’s Workday Managed Services team providing ongoing production support, issue resolution, configuration enhancements, and advisory services. You will collaborate closely with client HR and IT teams to ensure their Workday Compensation and Benefits processes run seamlessly and efficiently.

Key Responsibilities

• Provide functional support and maintenance for Workday Advanced Compensation and Benefits modules in a production environment.

• Troubleshoot and resolve configuration issues, data discrepancies, and process errors related to merit, bonus, stock, and benefits enrollment.

• Perform configuration updates including plan setup, eligibility rules, benefit rates, and event processing as per client requests.

• Support compensation cycle activities such as annual merit, bonus, and allowance processes.

• Manage open enrollment, life event changes, and benefits data audits.

• Collaborate with integration teams to monitor and resolve benefit vendor file errors or compensation feed issues.

• Analyze Workday release updates and recommend relevant enhancements or regression testing impacts.

• Create and maintain support documentation, job aids, and configuration guides for client knowledge transfer.

• Participate in client governance calls, status meetings, and provide proactive recommendations for process improvement.

• Adhere to SLA-based support delivery, ensuring timely and high-quality resolution of tickets and change requests.

Required Skills & Experience

• 3–8 years of Workday functional experience, with strong hands-on configuration in Advanced Compensation and Benefits

• Experience in Workday production support or managed services engagements.

• Proficiency in configuring compensation plans, budgets, merit cycles, bonus plans, and eligibility rules

• Strong understanding of Benefits setup, including plans, rates, coverage levels, dependent rules, and Open Enrollment management.

• Familiarity with Workday Core HCM, Business Processes, Security, and Calculated Fields

• Excellent communication