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JOB TITLE:
Box Office Attendant
The Box Office in the Buchanan Center for the Performing Arts is the first contact point for students, faculty, staff, and patrons who have questions about performing arts events. The Box Office provides ticketing services and event information for all Buchanan Center Special Events, Music and Theatre & Dance performances as well as other University/outside entities.
Job location: Buchanan Center for Performing Arts
Pay rate or range: $11.00 - $16.00 per hour
JOB PURPOSE:
Provide ticketing and event information in person, over the phone, and online for all Buchanan Center performances. Help support all functions of the Box Office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Process ticket orders with the Tix ticketing software
· Answer phone calls for ticket purchases and performance information
· Operate under PCI compliance rules and procedures for credit card transactions
· Count back change under Box Office cash handling procedures
· Maintain a professional and courteous demeanor with all patrons
· Other duties as assigned
MINIMUM QUALIFICATIONS:
High school diploma or GED
Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.
DESIRED QUALIFICATIONS:
· Prior experience in a customer service or box office role
· Prior cash handling experience
EDUCATIONAL BENEFITS APPLICABLE TO CAREERS:
· Customer service experience
· Experience with the operations of performing arts
REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
WORK LOCATION:
On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.
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HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/
