Job Description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, June 4, 2026

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This position is the learner level of the Work Management Specialist classification hierarchy. This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. This position may also be utilized to provide basic administrative support to multiple managers and serves in a non-exempt capacity. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.

Basic Qualifications

• Highschool Diploma

Preferred Qualifications

• Previous administrative experience

• Previous payroll experience

Additional Preferred Qualifications

• Demonstrates excellent customer skills

• Exhibits flexibility and dependability during normal work schedule and emergency storm restoration

• Collaborates effectively in a team environment

• Demonstrates knowledge of Microsoft Office software

• Possesses effective written and verbal communication and interpersonal skills

• One to three years of providing customer service support

• Effectively manages stressful situations

Working Conditions

• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility

• Schedule 7am to 5pm M-F

Specific Requirements

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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