Job Description
Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece?
We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience.
This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe’s most vibrant countries.
Your Responsibilities
Customer Service:
- Handle customer inquiries via chat, email, and phone
- Assist with questions about orders, deliveries, and platform usage
- Ensure high-quality customer experiences by following internal procedures
- Participate in 10 days of paid training followed by on-the-job nesting in production
Partner Service:
- Support restaurants and business partners via chat, email, and phone
- Provide technical and operational guidance to ensure smooth platform operations
- Maintain high-quality interactions and follow internal guidelines
- Participate in 15 days of paid training followed by on-the-job nesting in production
Both Roles:
- Apply professional judgment and maintain customer satisfaction
- Collaborate with team members to improve workflows and service quality
- Be open to future cross-training opportunities between Customer Service and Partner Service
Requirements
- Fluent Norwegian (spoken and written)
- Very good English skills
- Excellent communication and problem-solving skills
- Strong attention to detail and empathy for customers and partners
- Comfortable using Windows OS, internet tools, and MS Office
- Ability to work independently and in a team
- Previous experience in customer service, call centers, or support roles is a plus
- Willingness to take phone calls and handle sensitive inquiries
- Proactive mindset and eagerness to learn
Benefits
- Flexible work options: on-site in Athens or remote anywhere in Greece
- Full relocation package for Athens-based employees: flight, temporary accommodation, and housing support
- Competitive monthly salary plus two additional salaries per year
- Paid training and onboarding (10–15 days depending on role)
- Health insurance and additional benefits
- International work environment with colleagues from across Europe
- Free online Greek language courses
- Modern offices in Athens with comfortable break areas
- Career development opportunities and internal mobility
- Social events and community initiatives
Experience Life in Greece
Greece offers a Mediterranean lifestyle with sunshine most of the year, delicious food, rich culture, and easy access to stunning islands for weekend trips. Whether you choose Athens, a coastal town, or an island, you’ll enjoy affordable living, incredible scenery, and a welcoming international community.
Ready to start your Norwegian-speaking career in Greece?
Apply today and join our Customer and Partner Support team!
