Job Description

Work At Home-Credentialing Advocate

Elevate Your Career with Sagility

Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.

Become Part of a Team That S.O.A.R.s!

At Sagility, our culture is built on four core values:

S Spark Curiosity
We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.

O One Team, One Direction
We collaborate across teams and geographies to deliver results that matter.

A Action for Results
We move with urgency, accountability, and purpose.

R Right by the Right Purpose
We act with integrity and always do what’s right for members, providers, and each other.

If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.

What You Will Do

As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.

Key Responsibilities

• Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
• Maintain accurate and up-to-date provider records within credentialing systems
• Track expiration dates for licenses, certifications, and malpractice insurance
• Prepare credentialing and recredentialing files for review and approval
• Communicate with providers to obtain required documentation and resolve discrepancies
• Support audits, accreditation reviews, and compliance reporting
• Ensure adherence to company policies and regulatory standards
• Respond to internal and external credentialing inquiries in a timely and professional manner
• Perform data entry and administrative support related to provider enrollment

What You Bring

Required Qualifications

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications

• Previous administrative, healthcare operations, or data entry experience
• Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
• Basic understanding of healthcare compliance or regulatory requirements

Core Competencies

• Attention to Detail
• Analytical Thinking
• Time Management
• Customer Service Orientation
• Integrity & Confidentiality

Compensation & Benefits

• $16.00/hour, plus performance-based incentives
• Paid virtual training
• Comprehensive medical, dental, and vision coverage (after 90 days)
• Daily Pay option
• Paid Time Off (PTO)
• 401(k) with employer contribution
• Life Insurance, Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Employee wellness and engagement programs
• Career advancement opportunities 90% of our leaders began in entry-level roles

Work Requirements

• Must be 18 years of age or older
• Minimum of 6 months at a single employer (preferably in healthcare or customer service)
• Reliable attendance, including no absences during the first 90 days
• Flexible availability, including weekends if required
• Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
• Secure, private home workspace

At Sagility, we don’t just process credentials; we support healthcare access across the country.

If you’re ready to Spark Curiosity, work as One Team, take Action for Results, and do what’s Right by the Right Purpose, apply today.

Sagility is an Equal Opportunity Employer /Vet

Work@Home USAUnited States of America