Infinity Group UK

Work 365 & Dynamics 365 Billing Transformation Manager (12 Month fixed term contract)

Infinity Group UK  •  Onsite  •  18 hours ago
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Job Description

Work 365 & Dynamics 365 Billing Transformation Manager (12 Month fixed term contract)

Hybrid/Tunbridge Wells | Unlimited Holiday | Fix issues fast and keep customers moving.

Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.

With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.

Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.

We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.

Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

Role Overview:

You will lead the transformation of our recurring billing operation across Work 365 and Dynamics 365, turning complex financial and operational data into accurate invoices, reliable reporting and robust control checks. You will own the integrity of the process from sales order and contract setup through to billing, reconciliation and management insight.

The role sits at the point where finance, systems, commercial operations and customer delivery meet. You will combine strong technical understanding with practical financial control, identify where processes or data create risk, and drive improvements that make recurring revenue easier to manage as the business grows.

What you'll be doing

The kind of problems you’ll solve

  • A customer is being billed differently from what was agreed commercially.
  • Supplier costs have changed but the impact on customer pricing or margin is unclear.
  • Revenue, billing or margin reports don’t reconcile back to source transactions.
  • Missing or inconsistent contract data is creating billing exceptions downstream.
  • Teams are relying on manual checks or spreadsheets because system controls aren’t strong enough.
  • A change to a product, licence or contract hasn’t flowed correctly through Work 365 and D365.
  • The same billing issues keep recurring because the underlying cause hasn’t been fixed.
  • Leaders can see the numbers, but don’t have enough confidence in the data to make decisions from them.

What sets you apart

Your impact

What it's like here

What you get

Infinity Group UK

About Infinity Group UK

Infinity Group is a leading Microsoft Partner in the UK, offering technology services, solutions, and managed services.

Our mission is to create a more productive and secure way of working by helping organisations do more for less across Dynamics 365, Microsoft 365 and Azure.

We’ll help you think bigger and grow faster by levelling up your IT strategy and accelerating digital transformation.

We do this by bringing together the best people to harness the power of Microsoft to solve business challenges. By aligning your objectives and desired outcomes to Microsoft technologies, we engage with each of our clients as a strategic partner.

With specialist teams across Dynamics 365, Power Platform, Azure, Microsoft 365, and Cyber Security, we’ll address the challenges that businesses face like productivity, efficiency, cost savings, customer service and scalability.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Tunbridge Wells, GB
Year Founded
2001
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