Job Description

Job Purpose:

The candidate will deploy Global Supply Chain offers for new and existing accounts within his parameter. He/she will work together with operations and regional IT to complete the different phases of a WMS implementation: design, training, configuration, testing, reports and support. He/she will also work on Pre Sales requirements as may be required by his manager and the business

Job Function:

Manage project plan

Lead functional and interface design workshop

Prepare WMS Functional Flow

Prepare interface specification with mappings

Prepare specification for reports

Perform configuration in WMS

Conduct key user training

Perform integration testing

Support user acceptance test

Prepare test scenarios

Perform data migration for existing customer migrating to WMS

Provide onsite support for Go-live

Troubleshoot production issues Key Activities

Assess customers needs in respect of their operational processes while respecting the guideline of BTL Supply Chain & Logistics Dept.

Assist the Logistics MOAD in collecting the relevant information to define the solution.

Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.

In case enhancements/evolutions of the solution are necessary, document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.

Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.

Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.

Responsible to deliver the Operational Flow document

Support the Domain MOAD all over the project, making the functional follow up of the system configuration, user acceptance tests and go live preparation.

Responsible of the configuration of the solution

Realize unitary tests

Develop client/project specific labels

Develop client/project specific reports and document based on Cognos SCI product

Support MOAD during the UAT phase

In case of EDI implementation with customers:

• Document functional specifications, operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions, participate in the design).
• Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).
• Complete test scenarios them with all necessary functional tests (practical scenarios).
• During the user acceptance phase (UAT), run test scenarios and validate the solution.
• Communicate on project advancement in term of planning and raise alerts if necessary. Training / Support
• Provide trainings where and when required within his parameter
• Formalise the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offered · Monitor to ensure the Support Engineer maintains the needed level of support to the end users Continuously Improve
• Participate in the implementation and the monitoring of the customers improvement/productivity plans.
• Participate in exchanging best practices with the other Local Supply Chain & Logistics AMOA Project Managers and Corporate MIS.
• Be proactive and participate in workshops/seminars related to the development of Supply Chain & Logistics Solutions.
• Essential experience, skills and qualifications:
• Degree in supply chain management, engineering or computer science
• Minimum 3 years of implementation/support experience with Warehouse Management
• Experience in Manhattan WMS, database and SQL statement would be a plus
• Quick learner and fast thinker with the strong ability to respond and solve problem in an efficient manner
• Able to work independently as well as to participate effectively in a team environment
• Strong computer skills eg. Word, excel, PowerPoint
• Excellent interpersonal and communication skills Important
• Must be willing and prepared to Travel
• Must have a valid Passport