Job Description

TITLE: Wire Transfer Specialist

DEPARTMENT: Wire Department

JOB SUMMARY:

The primary focus for this role is administering the daily operational wire transfer activity within QCR Holdings, Inc. This position provides support to multiple charters and correspondent banking relationships. This position will also serve as a resource for Retail, Private Banking, Treasury Management, and Trust departments.

QCRH is a multi-charter organization that provides centralized operations services to our charter partners. QCRH Banks are in Iowa, Illinois, and Missouri. As such, this role could involve infrequent travel and will require an ability to communicate across various levels of leadership. This is a fast-paced position and will require the ability to multitask as well as adapt to change.

Once trained, employees are eligible for hybrid consideration.

This person will provide a full range of professional, technical, and general support to bank personnel.

ESSENTIAL FUNCTIONS:

• Completion of domestic and international wire transfer requests in accordance with policies and procedures governing wire transfer operations.
• Receiving internal and external wire transfer requests and completion of the wire form when necessary.
• Follow all screening processes with established procedures.
• Verify and document verifications when required on outgoing wires.
• Process appropriate entries for incoming and outgoing wires.
• Provide timely follow-up with internal and external customers.
• Meet all critical processing deadlines.
• Verify the receipt of paperwork and perform system changes with daily requests. Provide and maintain proper documentation to ensure completeness, accuracy, and compliance with internal controls and Sarbanes Oxley standards.
• Ensure accuracy of the work being reviewed by demonstrating a strong attention to detail.
• Maintain an understanding of corporate Standard Operating Procedures as they apply to the job functions.
• Assist with preparing audit requests from internal departments as well as regulatory agencies.
• Assist in document retention, as needed.
• Assist in the development and upkeep of departmental procedures.
• Work as a team player and provide excellent customer service to our internal clients.
• Invest in community partnerships and participate in community events in support of our brand and culture.
• Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
• Maintain knowledge of company policies and procedures as well as internal audit procedures, legal regulations, and requirements.
• Foster and preserve a culture of diversity, equity, and inclusion.
• Additional duties and responsibilities may be required to support the company’s mission, vision, and values.

QUALIFICATIONS:

• High school diploma or equivalent is required.
• Associate’s degree in finance/accounting or an equivalent combination of banking support experience and/or education is preferred.
• At least 2-4 years’ experience in a banking environment or similar financial institution is beneficial. Specific knowledge of wire transfers preferred.
• Must possess strong analytical, troubleshooting, and problem-solving skills, intuitively knowing how to research issues, investigate them and follow through to their inevitable conclusion and resolution.
• Proven effective oral and written communication skills. This includes professional etiquette in all interactions.
• Strong computer skills are required.
• Capability to prioritize and execute a variety of tasks simultaneously, at times in a fast-paced environment.

SALARY & BENEFITS:

The anticipated starting hourly wage for this position is $20.00 per hour. The actual wage will be based on qualifications and business needs and may vary, as permitted by applicable state law.

This position is a regular full-time position and individuals employed as regular full-time, are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance

At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly

believe that it's our differences - of all kinds - that make our company and our communities better and stronger.

QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without

regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other

protected class status.

It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations

to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential

functions of the job, and to receive equal access to other benefits and privileges of employment.