Job Description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

This position is responsible for orchestrating a wonderful mountain experience at various activity locations, including the ice-skating rink, the rock-climbing gym and more! This is a seasonal position with part-time and occasional opportunities. This position pays $20.00/hour.

Recruitment for this role will be ongoing through December.

ESSENTIAL DUTIES

• Responsible for establishing and maintaining all operational aspects of Activities locations
• Work with Activities Supervisor/Manager to execute operations safely and seamlessly, from opening/closing procedures to addressing guest/staff concerns, and identifying areas for improvement
• Conduct necessary business maintenance and preparation
• Ensure all safety signs, mats, and visual safety indicators are in place
• Address and resolve any unsafe, unusual, abnormal situations or incidents during operations
• Adhere to, and implement, all required safety policies and procedures for staff and guests
• Work with other departments including, but not limited to, Retail, Food & Beverage, Events, Marketing, and Operations to best utilize our company’s assets and resources
• Maintain excellent guest and employee communication, ensuring guest satisfaction remains at the highest level possible
• Attend and participate in daily, weekly, or monthly safety meetings as directed by the Activities Supervisor or Activities Operations Manager
• Other duties as requested by Department Supervisor, Manager, or Senior Leadership Team

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Must be 16+ years of age
• Excellent communication skills
• Strong organizational skills
• Ability to multitask in a fast-paced, resort environment
• Strategic & creative thinker – The ideal candidate will be able to assess and identify challenges and work with managers, resort leaders, and other staff to overcome them.
• Team Player - be flexible and open to new ideas and changing priorities.
• Actively pursuing a Highschool Diploma or equivalent

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position is required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer