Gibbston Valley

Wine Club & Office Coordinator

Gibbston Valley  •  New Zealand (Onsite)  •  14 days ago
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Job Description

At Gibbston Valley, we are proud of our rich history, award-winning wines, and unforgettable guest experiences. From wine tours and cellar door tastings to our cheesery, restaurants, spa, golf course and luxury lodge accommodation, Gibbston Valley offers something truly unique in the heart of Central Otago.

We are now looking for an organised, customer-focused, and proactive Wine Club & Office Coordinator to join our team on a 6-month fixed term contract.

This is a varied and fast-paced role that combines office administration, customer service, wine club coordination, and support across multiple departments. If you enjoy multitasking, building relationships, and being the person who keeps everything running smoothly, we would love to hear from you.

About the Role

As the central hub of our office operations, you will provide day-to-day administrative support while delivering an exceptional experience for our Wine Club members and customers.

Key responsibilities include:

  • Administrative support and data entry
  • Managing Wine Club memberships, orders, and shipments
  • Answering incoming calls and customer enquiries
  • Managing the online shop and customer database
  • Supporting marketing, events, and other departments as required
  • Generating invoices and assisting with reporting
  • General office coordination and support

About you

You will have:

  • Previous administration experience
  • Excellent communication and customer service skills
  • Strong organisation and time management
  • Experience using CRM, CMS, or eCommerce systems (Commerce7 experience advantageous)
  • A positive, adaptable attitude
  • A reliable vehicle and full NZ working rights (NO SPONSORSHIP AVAILABLE)

What We Offer

  • Discounts on wine, dining, golf and spa experiences
  • Supportive team environment
  • EAP services and training opportunities
  • The opportunity to work for a well-known NZ wine brand

We live by our values:

Care Always | Grow Together | Craft with Purpose | Honour the Land

If you enjoy variety, working with people, and being part of a passionate team, we would love to hear from you.

Please note: We are only accepting applications from candidates with unrestricted work rights in New Zealand. Only shortlisted candidates will be contacted.

Gibbston Valley

About Gibbston Valley

Gibbston Valley Winery is a family-owned, boutique producer of award-winning, premium Central Otago wines including some that are certified organic.

The winery is located in the South Island of New Zealand, about a 25-minute drive from Queenstown, and is home to a gourmet restaurant, cellar door tasting room, bike centre and New Zealand's largest wine cave, open daily for tours and wine tasting. The winery's restaurant, cellar door and wine cave are all available for hire for weddings, corporate functions and other special events.

The winery produces several different ranges of wines including Gold River, Gibbston Valley, Single Vineyard and Reserve. Each range features a mix of Central Otago-style wines that have been handcrafted using traditional winemaking techniques to showcase each varietal in its purest form. The Reserve is their most premium range and features only the best fruit from a select few rows of Pinot Noir. It is a very limited release.

Gibbston Valley has seven vineyards located in Gibbston and the nearby Bendigo subregion. Two of them are certified organic by BioGro New Zealand including Gibbston Valley's original Home Block vineyard located in Gibbston and planted by their founder Alan Brady in 1983 and their School House vineyard located in Bendigo. Their China Terrace vineyard, also located in Bendigo, is in the process of being converted to organic.

One of Central Otago's founding wineries, Gibbston Valley released the region's first commercial vintage in 1987. That success spurred Central Otago's growth into becoming a world-renowned winemaking region. Gibbston Valley continues to be one of the most influential wineries in the region with both the wines they release and the range of unique experiences they offer to guests at the winery.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Queenstown, NZ
Year Founded
1983
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