Job Description

Contract Duration: 6 months

Work Location: The position requires four days on-site and one day remote. The remote day is typically Friday, but there is some flexibility.

Required Qualifications

• 5+ years of experience managing a modern corporate computing environment.
• Experience developing support processes and creating technical documentation.
• Advanced Windows troubleshooting expertise.
• Hands-on experience with on-premises imaging and Windows Autopilot (zero-touch/light-touch provisioning).
• Expert-level experience with MDM/MAM platforms supporting company-owned and BYOD devices, including phones, tablets, handhelds, and laptops.
• Extensive experience with software packaging and deployment. Experience with Ivanti Endpoint Manager, SCCM/MECM, and Intune is preferred.
• Experience supporting large-scale enterprise environments with 500+ locations.
• Experience managing and optimizing both Active Directory and Entra ID across multiple domains.
• Senior-level engineering experience in modern workplace technologies, with a strong focus on support and operational engineering.
• Strong scripting and automation experience, including PowerShell and Ansible.

Responsibilities

• Serve as the subject matter expert for modern workplace technologies, providing technical leadership for solution design, development, testing, delivery, and operational support.
• Own daily operational support for corporate and store environments, including ticket management, documentation, and process improvement to reduce escalations.
• Evaluate technologies and provide recommendations based on business and operational requirements.
• Apply and enforce IT security standards across existing and new technology solutions.
• Manage systems with a high level of responsibility and decision-making authority.
• Analyze and improve system design, configuration, hardware, software, and supporting utilities across the enterprise.
• Implement and maintain tools for automation, monitoring, and infrastructure management.
• Support, maintain, and troubleshoot infrastructure components while documenting resolution procedures.
• Develop and maintain processes to ensure all corporate computing devices remain on approved and supported operating systems, firmware, and configurations.
• Partner with internal and external stakeholders to plan and implement new systems and enhancements.
• Provide project effort estimates and timelines to team leads and project managers.
• Contribute to infrastructure strategy and assist with planning system deployments, upgrades, and lifecycle management.
• Prevent unauthorized configuration changes and produce audit reports to identify and remediate non-standard configurations.
• Manage infrastructure asset inventory and build strong working relationships with field engineers and vendors.
• Drive technical standards and continuous improvement to enhance service quality and responsiveness.
• Follow established production support processes to maintain system availability and improve response times.
• Support operational reporting and ensure service level commitments are met.
• Stay current on emerging technologies and continuously expand technical knowledge and capabilities.
• Take on additional responsibilities as needed to support business objectives.

Skills

Windows, SCCM, desktop support, Microsoft Intune

Top Skills Details

Windows,SCCM,desktop support,Microsoft Intune

Additional Skills & Qualifications

N/A

Job Type & Location

This is a Contract position based out of Media, PA.

Pay and Benefits

The pay range for this position is $60.00 - $70.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Media,PA.

Application Deadline

This position is anticipated to close on Sep 26, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.