Job Description

The Windows Systems Administrator is responsible for the installation, configuration, operation, monitoring and maintenance of Microsoft Windows-based technologies and Microsoft Active Directory across a multi-site, multinational Enterprise.  

As a successful Windows Systems Administrator, you will be expected to have in depth knowledge of Windows Server Setup, deployment and maintenance, coding skills in PowerShell and the ability to solve complex IT issues. You will also be expected to be security aware and able to apply and adhere to the company’s security policies. 

KEY JOB RESPONSIBILITIES

• Perform all tasks related to running a Windows Server environment smoothly
  

• Responsible for daily technical operations and service request resolution
  

• Identify and mitigate issues that impede application service delivery
  

• Gather or relate technical requirements to/from non-technical people
  

• Support and assist technical and non-technical internal users
  

• Accountable for the successful completion of duties assigned
  

• Investigating and reporting on modern technologies and systems as requested
  

• Be able to record changes and build handover documents
  

• Serves as escalation point for complex helpdesk support issues
  

• Perform monitoring and preventative maintenance on servers
  

• Help other team members with any issues they may encounter to maintain overall team effectiveness.

• Actively seeks to promote a healthy team environment to maintain and increase overall team morale and individual team members’ job satisfaction.

• Whenever needed, interact and assist with members of other teams to contribute to the overall company culture.

• Carries out day-to-day communication with other teams to ensure that all team members are sufficiently aware of work being carried out by their colleagues.

• Keeps supervisor(s) informed about any issues that may arise.

KEY SKILLS & QUALIFICATIONS

• B.S. degree in Computer Science or 1-3 years’ experience in a similar role  

• Candidates with MCSE, MCSA and or other Azure related Microsoft Certifications will be preferred  

• Knowledge and experience with Windows 2016/2019, AD (Active Directory), System Center Configuration Manager and System Center Operations Manager (optional)  

• Office 365/Intune experience  

• PowerShell scripting experience  

• Good Grasp of network design and security  

• Demonstrated excellent interpersonal skills  

•  Ability to communicate effectively with all levels of employees and management  

• Ability to stay focused to ensure that tickets are completed accurately and on time  

• Ability to prioritize and multitask  

• Excellent verbal and written communication skills in English  

• Elevated level of Information Security awareness  

This role will be required to work a standard first shift of approximately 8:00AM - 4:00PM Mountain Standard Time. There is some flexibility in start and stop time. This can be discussed during the interview process.