Edgewater Federal Solutions, Inc.

Windows Systems Administrator

Edgewater Federal Solutions, Inc.  •  Albuquerque, NM (Onsite)  •  16 days ago
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Job Description

Edgewater is seeking a Windows Systems Administrator to support a major national laboratory. You will provide users with interactive issue troubleshooting, work with application and system supporters, and perform computer builds, upgrades, and maintenance. To accomplish this, you will need two years’ experience providing server/desktop system administrative support with Windows desktop/server operating systems and knowledge of, and desire to follow IT Operations best practices and procedures such as issue management and incident response.

Responsibilities

  • Provide users with interactive issue troubleshooting in a complex computing hardware and software environment
  • Monitor user issue tickets through to resolution by other support teams and document resolutions in a knowledge base
  • Work with application and system supporters to identify advanced solutions to user issues
  • Perform computer builds, upgrades, maintenance, and diskless/disk full/VDI support

Qualifications

  • BS/BA Computer Science related degree or in lieu of degree 6 years of related experience
  • DOE Q Clearance to Start or DoD Top Secret with Reciprocity
  • Must be US Citizen
  • 100% Onsite support, with potential On Call support

Required Skills:

  • Windows System Administration in a corporate environment, minimum of 2 years
  • Experience with computer desktop builds/rebuilds for networked and standalone environments
  • Ability to research, assemble, and evaluate information or data regarding industry practices or applicable regulatory changes and recommend sound, practical solutions to complex issues
  • Ability to create and maintain process and procedure documentation, to include but not limited to user instructions, job aides, checklists, etc.
  • Experience in adherence to policies, such as Cyber Security, Information Protection, Safety and Security policies for the work performed.
  • Proficient with Microsoft Office Suite

Desired Skills:

  • Familiarity of supporting classified computing
  • Organized individual with self-drive to complete tasks
  • Customer service focused individual
  • Experience with Service NOW or equivalent Ticketing System
  • Familiar with the maintenance and operation of CAD Software, such as AutoCAD, SolidWorks, Siemens Xpedition, and CREO
  • Familiar with the maintenance and operation of VMware and Virtual Machine environments

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-KM1

Edgewater Federal Solutions, Inc.

About Edgewater Federal Solutions, Inc.

Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees. We give you the opportunity to achieve contracting compliance without sacrificing quality.

Our business has grown steadily, supporting several federal organizations across the U.S. Our success is based on deep institutional knowledge of such entities as the Department of Energy and our unparalleled team of experts in every aspect of the IT life cycle, from program/project management to system/network operations to cyber security. It is this team that inspired the Edgewater slogan, “Our People ... Your Edge.”

The majority of our employees currently have or have previously held a top secret clearance, and many have advanced degrees and certifications in their specialties. Whether a CIO needs to implement a major system integration or a cabinet-level agency wants policy support and governance, Edgewater brings in the optimal combination of talent and knowledge for maximum efficiency and effectiveness.

How do we attract such highly qualified people to our team? By offering compensation that matches or exceeds others in the industry. This, along with Edgewater's stability and extensive experience within government, fosters a sense of confidence, commitment and loyalty in our employees. Our corporate culture breeds success, which in turn engenders your success.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Frederick, Maryland
Year Founded
2002
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