Department: Customer Relations
Employment Type: Full Time
Location: US - Arizona - Mesa
Reporting To: Cassa Smith
Join Our Team as a Will Call Counter Service Associate at Franklin Water Treatment, a Division of Franklin ElectricAt Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Will Call Counter Service Associate to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!
What you will be doing:
Ensures the fulfillment of customer orders and communicates with customers to ensure needs are met.
Your responsibilities will include:
Effectively engaging customers with attention to key business requirements and expectations, as well as providing relevant and relational order information; information related to new products and product accessories; and providing product specifications, programs, training, and pricing and delivery information.
Who we want:We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success , WE WANT TO HEAR FROM YOU!
What you need:
High school diploma or GED (required)
0-2 years of relevant experience or training in customer service or a related field (preferred)
Strong communication skillsE1 and Service Titan experience (preferred)
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a global leader in the manufacturing and distribution of systems, focused on the movement and management of water, fuel, and electricity. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
