Job Description

Serves as Certifying Authority (CA) for the Special Supplemental Program for Women, Infants, and Children (WIC) Department. Provides and documents nutrition / breastfeeding education and services to individuals and groups, for clients. Assists in cross training other employees, with continuing quality assurance / improvement and outreach.

DUTIES AND RESPONSIBILITIES:

1. Serves as Certifying Authority (CA). Conducts nutrition assessments, obtains and documents anthropometric measures, hematocrit / hemoglobin, and diet /health history for applicants. Identifies risk conditions, prescribes individual food packages, maintains proper chart format and documentation. Performs all duties following state and local agency policies, procedures, and guidelines.

2. Plans, documents and provides nutrition/ breastfeeding counseling, support and education services in various modalities to groups, and individuals. Consults with client’s health care provider’s dietary habits, needs, and dietary prescriptions, reviewing client’s nutrition education.

3. Monitors and maintains quality standards, completes chart audits and reports. Documents audit trail for issuance of formula, breast pumps, and other controlled items.

4. Inputs chart data prints and issues food instruments and new / replacement EBT cards. Audits charts for documentation and format and inputs chart corrections.

5. Ensures compliance with required training to include attending conferences and meetings which may include travel. Assists with outreach activities.

6. Provides excellent internal/external customer service by telephone, video conference, email, fax or face-to-face contact to assist patients with their health care needs.

7. Assists with development and implementation of Annual Nutrition Education and Breastfeeding Plan, client surveys and training.

8. Performs other duties as assigned.

JOB QUALIFICATIONS:

Bachelor’s degree or higher in a nutrition related field required

Knowledge of nutrition counseling and education techniques

Prior WIC experience preferred

Bilingual in English and Spanish preferred

Basic office skills including filing, typing, calculator use and computer literacy

Available to travel as needed

Certified in Basic Life Support (BLS), American Heart Association

Scheduled hours and/or work locations are subject to change

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects.

Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.

Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.

Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials.

Physical: Moderate activity; assist staff and monitoring flow. May have to lift folders, files, papers, audio/video equipment, and other such items weighing up to approximately 25 lbs.