Job Description

Who We Are

Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Assembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Assignments are varied and complex and require breadth and depth of experience. May act as a subject matter expert; can perform all the work that the unit supports; can search multiple file/product types. Acts as a resource to less experienced team members. Has broad geographic knowledge of state practices and requirements.

Essential Functions

• Performs a wide range of title research requiring considerable judgment, independent analysis and detailed knowledge. Documents all research

• Conducts title research to compile search packages covering a wide range of complexity.

• Investigates and interprets tax records in order to determine tax liability.

Job Complexities

• Work is similar to that performed by intermediate level, but handles more complex, less routine or escalated transactions, based on level of experience and competency.

Supervision Received or Extended

• No formal supervisory responsibility but may be a resource to less experienced team members

Impact

• Works independently for most aspects of the job

• Typically exercises judgment within defined policies and procedures over a broad area

• Resolves escalated issues from team members; may escalate issues to more experienced team members/manager

Knowledge and Skills/Technology Used

• Internet savvy

• Strong MS skill set

• Strong investigative, research, and problem solving skills

• Verbal and written communication skills

• Knowledge of company terminology, search department procedures and tools.

• Able to navigate company operating systems

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• 3+ years related experience

License or Certification

This position will be accepting applications on an ongoing basis until the position is filled

Pay Range: $23.37 - $31.15 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.