Job Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Wholesale Salesforce Developer Lead

Richemont owns some of the world’s leading luxury goods Maisons, with strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

Wholesale Salesforce Developer Lead

“Challenges and changes are your motto, and you are fan of the retail world?

Do you enjoy contributing to future-ready Solutions?

Are you looking to implement the latest technologies and build applications that constantly improve our clients and retailers’ lives?

If yes, then apply now!

A customer and service oriented obsessed team is waiting for you to step up and have an impact on our transformation.

Richemont is seeking a talented and highly motivated Wholesale Salesforce Developer Lead to join our dynamic “Wholesale Engagement” teams. This role is crucial in building and maintaining scalable, secure, and reliable infrastructure to support Richemont Maisons’ digital platforms.

In collaboration with the Technology Team Lead, you will lead and support the development team to deliver successful features and automations that will make the operational activities of our product more efficient.

You will work closely with the Product Specialist, Technical Lead and Solution Architect to engineer the solutions to business problematics and ensure that the delivery of the roadmap is done with a high-quality standard.

You will support the refinement of the product backlog while proactively removing impediments. You will have always in mind to deliver scalable and flexible solutions that allow us to onboard different Maisons within the same template.

Your expertise in Salesforce configuration, Apex programming, and Lightning components will be key in helping the team deliver high-quality solutions that meet business requirements.

Your role will also include facilitating Scrum ceremonies, mentoring team members, and fostering a culture of continuous improvement.

This position requires working in a global environment and eco-system with distributed teams across multiple countries and time zones, collaborating with stakeholders at different management levels.

• You support the Product Owner in refining the product backlog (e.g., writing user stories, clarifying acceptance criteria).
• You enable the team’s success by removing impediments and managing escalations.
• You provide technical guidance to developers delivering custom solutions, leveraging Salesforce technologies such as Apex, Visualforce, Lightning Web Components, and other relevant tools.
• You take ownership of onboarding new team members and mentor the development team to ensure consistent adoption of engineering best practices.
• You communicate and collaborate with architects, admins, configuration experts, and stakeholders on status, risks, and technical issues.
• You understand platform dependencies and proactively anticipate potential regressions.
• You actively participate in Agile ceremonies and provide regular updates on feature progress within the sprint.
• You safeguard the functional and technical health of features through peer cross-testing and active involvement in all test phases.
• You help the support team troubleshoot production issues and deliver high-quality fixes.
• You manage escalations end to end, taking all necessary actions to drive timely resolution.
• You partner with stakeholders to capture and analyze business requirements, translating them into technical solutions on the Salesforce Service platform.
• You customize and configure Salesforce applications (e.g., workflows/flows, Process Builder, validation rules, and security controls).
• With a client-centric mindset, you identify opportunities and recommend creative solutions to extend the platform beyond out-of-the-box capabilities.
• You stay up to date on Salesforce features and enhancements and assess their applicability to the organization.
• You collaborate with cross-functional teams to identify and implement system improvements and best practices.

• Play a pivotal role in a major, worldwide Wholesales transformation journey, collaborating across the dev teams to shape the future for some of the world's most prestigious Maisons.
• Be at the forefront of innovation, gaining exposure to the latest trends and cutting-edge technologies in a dynamic and forward-thinking environment.
• Thrive in a results-driven yet genuinely supportive work environment where your daily activities are consistently interesting, challenging, and diverse.
• Work within an Agile framework, contributing to high-quality deliverables and efficient project execution alongside a dedicated team.

• Bachelor’s or master’s degree in Information Technology or Computer Science or equivalent experience.
• Excellent problem-solving, communication and leadership skills.
• Strong knowledge and experience with Agile methodologies.
• Experience managing a development team.
• Experience with Jira and Confluence is a plus.
• Minimum 8 years of experience in Salesforce development with:
  • solid experience in back/front-end development on Salesforce platform
  • experience with REST integrations
  • good understanding of security models
  • basic knowledge of Salesforce administration
• Salesforce certifications
  • Salesforce Certified Platform Developer I (mandatory)
  • Salesforce Certified Platform Developer II
  • Salesforce Certified JavaScript Developer
• Strong technical knowledge of Salesforce products (ability to investigate and debug issues)
• Proficiency in programming languages and frameworks relevant to Salesforce development (e.g., Apex, Java, JavaScript).
• Previous exposure to test automation technologies and best practices is a plus.
• Fluent English required.

• If your application is selected, we will contact you ASAP for an informal introductory call.
• The next step from there would be a first technical interview with an area team representative; and if there is a match, you will have a personal meeting with him/her and our HR Business Partner.

LEARN MORE ABOUT LIFE AT RICHEMONT AND OUR MAISONS BELOW

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

#RICHEMONT #REVEALTHEEXCEPTIONNAL

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

#Richemont #WeCraftTheFuture