Job Description

We are looking for a highly motivated Business Support professional who can operate in a fast-moving environment with the ability to handle a dynamic and challenging business agenda. 

As a Regulatory Reporting – Associate within the Wholesale KYC Operations Team you will be responsible for a EMEA regulatory reporting activities, you will support the end-to-end governance and delivery of regulatory reporting across the region. You will coordinate reporting requirements, maintain reporting calendars and controls, review data for accuracy and completeness, investigate exceptions, and provide clear status reporting and escalation to senior stakeholders. The role requires close partnership with Operations, Compliance, Risk, Legal, Technology, Finance and regional teams to ensure regulatory obligations and related remediation actions are delivered within agreed standards and deadlines. In addition to the core regulatory reporting remit, the role offers opportunities to support the wider WKO EMEA COO team with Change and Business Management activities, including governance, planning, process improvement, management information and strategic initiatives.

Job responsibilities

• Coordinate and complete the delivery of recurring and ad hoc regulatory reports across EMEA, ensuring submissions are accurate, complete, timely and supported by appropriate evidence.
• Maintain the regional reporting inventory, submission calendar, procedures, ownership records documentation, including clear audit trails and evidence of review and approval.
• Perform data-quality checks, reconciliations and reasonableness reviews; investigate reporting exceptions, identify root causes and coordinate corrective actions with data owners and subject-matter experts.
• Respond to information requests from internal, Controls, Compliance, Internal Audit and external reviewers, coordinating the collection, validation and submission of supporting data and documentation.
• Build effective partnerships across EMEA Operations, Compliance, Risk, Legal, Finance, Technology and global teams to drive consistent reporting standards and sustainable controls.
• Identify and deliver opportunities to streamline, automate and strengthen regulatory reporting processes, controls and management information.
• Support the wider EMEA COO team with Change activities, including requirements gathering, process mapping, impact assessments, testing, implementation planning and benefits tracking.

Required qualifications, capabilities and skills

• Knowledge of EMEA regulatory expectations and experience working with regional reporting obligations within AML/KYC, client onboarding or wholesale banking operations.
• Experience in Change or Business Management, including governance, project delivery, process improvement, testing, planning or preparation of executive-level materials.
• Experience with data visualization, workflow or analytical tools such as Tableau, Alteryx, JIRA, SQL or Python.
• Ability to work with large data sets converting it into actionable outcomes aligned to regulatory questions.
• Demonstrated ability to operate effectively in a fast-paced, matrixed environment with evolving regulatory and business requirements.

Preferred qualifications, capabilities and skills

• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.