Job Description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. 

ABOUT THE ROLE

The Bamford Collection are looking for an organised, proactive and detail-oriented Wholesale Coordinator to support the day-to-day operations of our wholesale business.

Working closely with the Account Manager and cross-functional teams, the role will ensure the efficient coordination of customer orders, supply and logistics, product information, new product launches, invoicing and customer enquiries.

With a proactive and detail-oriented approach, the Wholesale Coordinator will help maintain strong partner relationships, ensure operational accuracy and support the timely delivery of commercial priorities across the business

HOURS: 40 hours a week, 5 days in the office, Kingham, Oxfordshire.

SALARY: £30,000 per annum

RESPONSIBILITIES

• Wholesale Operations & Customer Support: Act as a key point of contact for day-to-day wholesale enquiries, responding promptly and professionally to customer requests and ensuring issues are followed through to resolution.
• Order Management & Logistics: Coordinate wholesale orders from placement through to dispatch and delivery, working closely with warehouse and supply chain teams to meet agreed timelines.
• Stock & Supply Coordination: Monitor customer forecasts, order progress and product availability, proactively identifying and escalating any potential delays or supply issues.
• Product Information & Pricing: Maintain accurate product information, wholesale order forms and price lists, ensuring updates are communicated to partners in a timely manner.
• New Product Launches: Coordinate operational activities and deadlines for new product launches, ensuring pricing, imagery, product information and retailer documentation are completed ahead of launch.
• Invoicing & Administration: Liaise with the Accounts team to resolve invoice queries and discrepancies, maintaining accurate records and supporting efficient wholesale administration.
• Project Coordination: Support wholesale projects, partner activations and commercial initiatives, helping to ensure activities are delivered effectively and to schedule.
• Relationship Management: Build strong working relationships with internal teams and external wholesale partners, supporting the Account Manager in maintaining positive and effective partnerships.

SKILLS AND REQUIREMENTS

• Previous experience in a coordination, administration, customer service or sales support role, ideally within wholesale, retail, FMCG or a similar commercial environment.
• Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines and maintain a high level of accuracy.
• Strong communication and interpersonal skills, with the confidence to liaise professionally with customers, suppliers and internal stakeholders.
• A proactive approach to problem-solving, with the ability to identify issues, take ownership and follow through to resolution.
• Strong attention to detail, particularly when handling orders, pricing, product information and administrative processes.
• Good IT skills, including confidence using Microsoft Office and Excel; experience with order management or stock systems would be advantageous.
• A collaborative and flexible approach, with the ability to work effectively across different teams and brands.
• A genuine interest in the Daylesford Organic and Bamford brands, their products and their commitment to conscious living and sustainability.

PERKS AND BENEFITS

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

• Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.
• Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.
• Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.
• Book any of our wellness classes, treatments, services or courses at
• the Daylesford cookery school with 30% off for all employees.
• Receive 60% off all Bamford skincare and 30% off apparel in-store and online.
• Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.
• Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand
• Padel Discount: (Cotswolds)
• Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group
• Local Gym Discounts (Cotswolds Area)
• Wellbeing modules: to provide practical support and advice for your wellbeing
• Electric Car Scheme: (subject to criteria, following probation)
• Volunteering Days: One paid day per year to volunteer with a charity of your choice
• Private Medical: Subsidised private medical insurance through Bupa
• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
• Life Assurance: Cover equivalent to one year of your annual salary
• Enhanced Family Leave Pay (T&C’s apply)
• Enhanced Company Sick Pay (T&C’s apply)
• Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)
• Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C’s apply)
• Flu Jabs (optional, available twice per annum)