Job Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activitie

The Wholesale, BT and Catering Specialist is responsible for supporting the Leisure/BT/Wholesale Director and the Catering and Services team with administrative and operational tasks. This role involves managing, correspondence, preparing reports, coordinating bookings, and assist with sales strategies to help achieve hotel revenue goals.

The individual in this position should be proactive, have excellent interpersonal skills and a strong understanding of the hospitality industry to provide exceptional support for clients and internal teams

Qualifications

Qualifications:

• Minimum of 1-2 years of experience in a sales or administrative role desired, preferably in the hospitality or luxury hotel industry.
• Experience with hotel booking system, CRM Software, or sales tools.
• Fluency in English and Spanish is required.
• Strong organizational and multitasking abilities
• Excellent Communication skills, both verbal and written
• Strong Attention to detail and the ability to work under pressure to meet deadlines.
• Customer-focused with the ability to manage multiple client relationships simultaneously
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with sales software.
• Team-oriented with a positive attitude and collaborative mindset.
• Ability to handle confidential and sensitive information with discretion

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.