Job Description

Sugartown Worldwide LLC

Job Type:

Regular

Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

About the Brand

In 1960, during an Italian holiday, America’s style icon of the time discovered a flat sandal with whipstitched leather. Upon returning to Palm Beach, she brought her newfound shoes to a local cobbler to createadditionalpairs invarious colors This marked the beginning of the classic Jack Rogers sandal, a style that would become synonymous with timeless elegance.

Jack Rogers is an iconic American footwear brand rooted in timeless style and modern versatility. We are focused on driving growth across key wholesale partnerships whilemaintainingoperational excellence and a premium customer experience.

About the Position

The Wholesale Account & Operations Associate is a sales-driven, operationally strong role responsible for supporting and growing the Jack Rogers footwear business across key National wholesale accounts.

This position blends account management, sales strategy, and wholesale operations, serving as a true business owner within the channel. The Associate will play a critical role in expanding the footwear business throughnew business, strong sell-in execution, in-season management, and operational excellence.

This role requires a balance of revenue generation and detailed operational execution. The ideal candidate understands how bookings, inventory, fulfillment, margin, and account service intersect to drive profitable growth

Key Responsibilities

Account Management & Sales Growth (Nationals Focus)

• Support and help drive seasonal and annual sales plans for assigned National accounts.

• Contribute to booking strategy, assortment planning, and growth initiatives that expand the Jack Rogers footwear presence.

• Analyze sell-in, sell-through, inventory levels, and reorder activity toidentifyrisks and opportunities.

• Maintain and manageline sheetsinNuOrderwhilemaintainingBrand representation

• Partner with leadership to develop multi-year growth strategies for key accounts.

• Support 4x annual Go-To-Market cycles, ensuring orders align with brand strategy, margin targets, and financial goals.

• Proactively chase in-season reorder and incremental sales opportunities.

• Maintain strong, solution-oriented relationships withother departments.

• Monitor cancellations, returns, and performance metrics to protect revenue and margin.

• Identifynew distribution opportunities within existing accounts to grow the footwear business.

Wholesale Operations & Order Management

• Maintain deep knowledge of inventory, product availability, and production timelines.

• Monitor and maintain GXS Catalog

• Manage EDI purchase order uploads and reconcile variances prior to order release.

• Perform order maintenance functions including reallocations, shortage management, transit adjustments, and reorder entry.

• Monitor shipping and shipping processes through NetSuite to ensure fulfillment and completed shipments.

• Partner closely with Planning and Fulfillmentpartnersto ensuretimely,accurateshipments.

• Support shipping projections and provide visibility into wholesale inventory and fulfillment status.

• Monitor shipping patterns and cartonutilizationto improve operational efficiency and reduce account friction.

• Act as liaison between Sales, Operations, Planning, Credit, and Fulfillmentpartners

Inventory, Reporting & Financial Oversight

• Analyze bookings, shipments,margin, and inventory flow tooptimizegross profit.

• Assistin reporting including:

• Seasonal bookings

• Shipping projections

• Reordersand cancellations

• Inventory and allocation reporting

• Selling price variance analysis

• Provideactionable insights that improve sales performance and operational execution.

• Own the end-to-end management of sales samples, including shipping, receiving, tracking, tagging, organizing, storage, andtimelydisposition.

Credit, Returns & Account Support

• Partner with Credit on new account setup, terms management, and account maintenance.

• Manage returns, swaps, credits, and account service requests.

• Ensure all account master data (shipping, billing, EDI requirements) isaccurateand maintained

Process Improvement & Business Building

• Identifyand implement operational efficiencies that support scalable growth of the footwear business.

• Improve systems, reporting, and workflows that enhance visibility and decision-making.

• Supportdevelopmentof sales tools and operational processes that drive incremental growth.

• Ensure sales and operations processes are clearly documented

• Bring a forward-thinking mindset to support modernization and continuous improvement.

Qualifications

• Bachelor’sdegreerequired

• 2–4 years of experience inretail,wholesale sales, account management, or wholesale operations (footwear or apparel preferred).

• Strong analytical skills with advanced Excelproficiency

• Experience with EDI, order managementsystemsand wholesale reporting tools preferred.

• Strong understanding of margin, inventory flow, and gross profit drivers.

• Ability to balance revenue growth initiatives with detailed operational execution.

• Excellent communication skills and strong cross-functional collaboration ability.

• Entrepreneurial mindset with a passion for building and scaling a footwear business.

Additional Information

• Full-time salaried position; exempt.

• This position isrequiredtomaintaina hybrid structure out of the Lilly Pulitzerhome office in King of Prussia, Pennsylvania.

• 25-30%domestic travelisrequiredto support National accounts and market appointments.

• Must be comfortable lifting 40 lbs.

• Flexibilityrequiredduring seasonal peak periods.

• Position reviewed annually.

• The associate may be asked to perform duties that are outside the specific functions that are listed.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.

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