Pocket Nurse®

White Glove Installation Technician

Pocket Nurse®  •  Farmington Hills, MI (Onsite)  •  3 months ago
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Job Description

Job Location: DiaMedical Location - Farmington Hills, MI 48334
Position Type: Full TimeDiaMedical USA is a fast-growing medical equipment distributor looking to fill a White Glove Installation Technician (Travel) position in our Farmington Hills, MI office. At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for healthcare facilities and educational institutions, allowing clinicians and instructors to prioritize patient care. As one of the largest healthcare and education equipment providers in the country, we achieve our mission by simplifying the purchasing process and operating as a single source supplier of over 1,500 healthcare and instructional manufacturers.
The White Glove Installation Technician is part of a growing team that will be responsible for installing simulation training equipment onsite at customer locations across the US. This position will be based out of our Farmington Hills, MI warehouse with frequent overnight travel to deliver, install, and set up equipment and fixtures. When not traveling, this position will assist other assembly teams onsite in our warehouse.
This position requires the need to be very detail-oriented, able to follow assembly instructions, possess professional customer service skills, and be able to travel for up to a week at a time.
Key Responsibilities and other duties as assigned:
- Travel to customer locations to complete set up of medical simulation equipment, which can include assembling and installing hospital beds, furniture, and curtains. Travel will be done by either company-provided vehicle or air.
- Inspect deliveries for accuracy, damages, and unload materials.
- Act as an authorized point of contact to sign for deliveries at DiaMedical’s warehouse location as well as at customer locations.
- Assemble items according to instructions using provided tools including but not limited to screw guns, circular saws, jigsaws, drills, and hammers.
- Monitor and report project successes and failures during project.
- Complete inventory and cycle counts for inventory and supplies.
- Attend company meetings at warehouse and home office and present information to team members as needed.
- Complete production reports and other documents as required.
- Adhere to all company safety and safe-working policies and report any known safety risks or violations to management.
- Assist with SimRig production and assembly, and other warehouse duties during non-travel periods.
- Communicate and interact with customers and other site-appointed liaisons.
- Other duties as assigned by team lead, supervisor, or management.
Education:
- High school diploma or general education degree (G.E.D.).
Travel:
- 65% domestic travel for up to a week at a time.
Skills and

Experience:
- Ability to read, understand, and execute blueprints and dimensioned diagrams.
- Valid driver’s license and ability to be able to travel domestically.
- Ability to lift 75 lbs.
- Proven ability to operate hand and power tools while using ladder.
- Operate push carts and pallet jacks.
- Ability to make independent decisions while at work locations regarding sourcing missing materials.
- Must be dependable and able to work on specified work schedules that will include overnights for installs and service at customer site.
- Previous experience working with a moving or installation company is helpful.
- Experience with wood working and assembly is a plus.
Benefits and

Compensation:
- Competitive wages.
- Medical, dental, and vision insurance coverage options.
- 401(k) with company match.
- Paid time off and paid company holidays.
- Casual dress code.
- The opportunity to make a difference in the ever-growing healthcare field.
Physical and Cognitive Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis and may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit; talk; hear; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to stand; walk; lift and/or move up to 50 pounds. No employee is authorized to lift weight over 50 pounds without assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This role requires the individual to be able to understand, remember, apply and communicate routine information; apply common sense and make routine decisions; communicate interactively and understand and follow oral and written instructions; and use basic mathematical skills including counting, adding, subtracting, multiplying and dividing.
DiaMedical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. Information is available here:   http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check).
Pocket Nurse®

About Pocket Nurse®

Pocket Nurse® is more than a medical supply company. We combine a comprehensive knowledge of the healthcare industry, a successful 32-year history, and the attention to detail that only comes from a small business to enhance suitable learning environments for future medical professionals.

What Do We Do?

Pocket Nurse® is a leading manufacturer and distributor of medical supplies and equipment for simulation and healthcare education. A nurse-owned-and-operated company, Pocket Nurse is a trusted partner in nursing, EMS, pharmacy, and allied healthcare education.

Known for our Demo Dose® simulated medication and now our SimLeggings™ and SimObesity™ simulation products, we thrive, in no small part, because of the empowerment of our workers. With our mantra, “Use your best judgment every day,” we encourage Pocket Nurse employees to make significant and lasting decisions throughout individual and team projects, shaping the company itself.

Interested in joining the Pocket Nurse team? Follow us or visit www.pocketnurse.com/careers to learn about career opportunities in the following areas:

• Information Technology

• Supply Chain and Distribution

• Human Resources

• Accounting

• Master Data

• Sales

• Marketing

• Customer Service

• Facilities

Industry
Unknown
Company Size
51-200 employees
Headquarters
Monaca, Pa
Year Founded
1992
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