Responsibilities:

• Collects and gathers wheelchairs that are stored and spread throughout the airport concourses.
• Returns wheelchairs to the staging area for usage.
• Assists and transports passengers to/from gate as needed.
• Carefully lifts special needs passengers up/down stairs of aircraft and in/out of wheelchairs in a safe manner.
• Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination.
• Assists special needs passengers in transporting and claiming personal belongings and baggage.
• Reads the airport monitors to check arriving and departing information and sets up gate for incoming passengers who need special assistance.
• Greets and escorts special needs passengers in a friendly and courteous manner.
• Uses PAXTrack system to report pick up and drop off of special needs passengers.
• Communicates instructions and special services to gate agent or other personnel for passengers requiring special needs.
• All other duties as assigned.

Qualifications  

• Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.  
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.   
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.   
• Must be at least 18 years of age.  
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.  
• Must complete ramp and SIDA training to obtain  airport authority identification security.  

Benefits

• Flight Benefits - exclusive travel privileges for yourself and your family
• Competitive pay with daily access to earned wages
• Paid holidays and Paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
• Exclusive Discounts and Additional Wellness programs