Job Description

Are you passionate about digital video and the film and TV industry? Do you have strong technical video knowledge, bilingual language skills, and a background in video editing? If so, we invite you to join our onsite Welocalize team in Austin, TX!

Key Responsibilities & Qualifications:

Responsibilities

• Troubleshoot video/system playback issues and propose short and long-term solutions.
• Respond quickly and decisively to technical issues in a fast-paced, high-volume environment.
• Identify trends in video/audio issues and provide recommendations for improvement.
• Collaborate effectively with team members and stakeholders to meet project goals.

Qualifications:

• 2-4 years of experience working with digital video.
• Bilingual proficiency ( Korean or Chinese)
• Strong knowledge of digital video and audio technical issues.
• Passion for the film and TV industry and familiarity with subscription video content services and product offerings.
• Intermediate to advanced spreadsheet skills.
• Effective verbal and written communication skills.
• Proven ability to take initiative and adapt to changing environments.

Preferred Qualifications:

• Experience in identifying and solving video playback issues.

If you’re ready to bring your expertise, passion, and bilingual skills to a dynamic and innovative team, we’d love to hear from you!

Benefits

▪️ Accident, Critical Illness, Hospital Indemnity Insurance

▪️ Telemedicine Benefit

▪️ Paid Sick Time

▪️ Paid Holiday: 2 days

▪️ Employee Assistance Program

▪️ Mileage Reimbursement

Additional Benefits upon Eligibility (requirements after 390 work hours):

▪️ Medical Insurance

▪️ Dental Insurance

▪️ Vision Insurance

▪️ FSA and HSA

▪️ Voluntary Life Insurance

▪️ 401(k) Retirement Plan after 1000 hours worked