Sevita

West Boylston Operations Management Program Director FT, 1

Sevita  •  West Boylston, MA (Onsite)  •  5 hours ago
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Job Description

Futures, a part of the Sevita family, provides community and center-based Applied Behavioral Analysis (ABA) services to individuals with Autism Spectrum Disorder (ASD) and other related disorders.For over 15 years, we’ve provided a collaborative, team-based approach dedicated to helping children and families reach their fullest potential. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.

OUR MISSION AND PERFORMANCE EXPECTATIONS
The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.

Under the direction of an Area Director or Regional Director, manages the day to day operations of ARY services program(s) and assigned triad teams providing services within a community or small geographic area with combined revenues of approximately $1 to $3 million. Ensures quality of services delivered and compliance with regulatory requirements. Manages, hires, trains, and schedules two or more full time staff and ensures a positive work environment for all employees.

ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
• Manages the day to day operations of one to four programs with 10 to 25 individuals in a community or small geographic area with combined revenues of approximately $1 to $3 million. Manages, hires, trains, and schedules staff.
• Responsible for the financial performance of individual programs; completes purchasing of program supplies; and reviews and submits billing compliance documentation.
• Implements program core growth strategy to maintain or increase census, maximizes utilization and occupancy percentages and assists with new start development as appropriate.
• Maintains and fosters relations with case managers and referral agents; lobbies on behalf of individuals receiving services as appropriate.
• Maintains and fosters relations with individuals receiving services, families and guardians; implements individual’s satisfaction enhancement plans as appropriate.
• Oversees program quality enhancement and develops individual program plans; coordinates Network standards, licensing requirements and individuals supported needs; reviews and submits incident reports.
• Implements program incident management protocols; ensures timely incident reporting and implementation of corrective action.
• Oversees program implementation of health and safety programs for individuals receiving services and employees.
• Maintains program compliance with Network and regulatory standards for clean, neat, safe living and working environments; assures pleasant, age-appropriate, well-decorated home-like residential living environments; and notifies maintenance personnel of items requiring attention.
• Provides leadership including direct supervision of Home Managers, Program Coordinators, Nursing personnel and Direct Support Professionals; implements Network employee practices; implements program safety and workers’ compensation programs; recommends and assists with involuntary terminations and written warnings; provides employee orientation and training.
• Maintains licensing and compliance for program services and supports; assures timely and accurate program documentation; implements Network compliance plan; reviews correction orders; and implements compliance plans.
• Performs other related duties and activities as required.
SUPERVISORY RESPONSIBILITIES
Directs and supervises Home Managers, Program Coordinators, Nursing personnel and Direct Support Professionals including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.

Minimum Knowledge and Skills required by the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education and Experience:
• Master’s Degree preferred
• In MD CFS, requires Master’s Degree in Social Work
• Bachelor's degree and two to three years of related experience in the Human Services field preferred
• An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements
• Other education and experience as required by state
Certificates, Licenses, and Registrations:
• Licensure as required by state.
• For AZ Behavioral Health programs must meet BHT requirements
• For MD CFS, requires LCSW-C with MD Board of Social Examiners, Board Certified Supervisor Approval
• Medication Management Certification per state requirements
• Mandatory Reporter Certification per state requirements
• Other training and/or certification per state requirements and/or service line
Other Skills and Abilities:
• N/A
Other Requirements:
• Travel as needed
Physical Requirements:
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

AMERICAN WITH DISABILITY STATEMENT
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law
Sevita

About Sevita

Homes and communities are where people thrive. We’ve held this belief since our founding in 1967 and have worked to make it reality for the thousands of individuals we serve. We continue that work today and are using innovation, technology, and collaboration across our organization to do more for more people.

Sevita is the leading provider of home and community-based specialty health care, with 40,000 employees proudly serving over 50,000 individuals. We believe that people can grow, learn, and be as independent as possible in the homes and communities where they live.

We serve adults and children with intellectual and developmental disabilities, individuals with complex care needs, people recovering from brain injury, seniors in need of everyday support, children in foster care, adults and children with autism spectrum disorders, and other individuals who may require care across a lifetime.

Our goal is to enable these individuals to be as independent as possible and to live and thrive in their communities. It’s what we’ve done for more than 50 years, and it’s what we continue to do today.

For us, it’s a calling. Because when you have a chance to make a difference in someone’s life, you take it. Our team has a passion for helping others grow, learn, and live their best life.

We meet people where they are and help them reach their full potential. At Sevita, it’s not just a job. It’s about seeing others for who they are, and understanding and meeting their needs and preferences.

An individual’s health and wellness goes beyond simply physical health – it’s behavioral supports and looking at social determinants of health, too. And we are right there, supporting the whole person, because every person has the right to live well.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Edina, Minnesota
Year Founded
Unknown
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