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Essential Functions:
Responsible for supervising multiple Facilities Technicians, as designated by market size.
Manage technician territory and responsibilities for efficiency.
Manages and oversees technician workload at assigned sites and within CMMS platform (i.e., work scope, status, cost, labor, parts, quotes, replacement needs, etc.).
Approve Technician timecards, credit card purchases, supply and stock purchases, etc.
Train, coach and develop Facilities Tehnicians to achieve a high quality and level of service.
Train/coach Maintenance Technicians (MT) to achieve a high level of service.
Develop and maintain working relationships with internal customers, outside suppliers and service providers.
Oversee ordering and return of parts in a timely manner.
Ensure adherence to safe work best practices including but not limited to; OHSA and regulatory compliance.
Ensures assigned work orders and projects are completed promptly and to a high-quality standard.
Provide comprehensive facilities assessments and analysis including but not limited to; existing condition, facility or equipment related issues, work order status, work completed, next steps and/or close-out actions.
Communicate work order status updates and other critical information both through verbal and written communication to various levels within the Organization.
Responsible for on-call scheduling of technicians for off-hour, weekend, and holiday emergencies.
Responsible for responding to emergency situations with an appropriate level of urgency.
Operate a company issued fleet vehicle.
Attend staff meetings and other meetings as required.
Other duties as assigned.
Knowledge and Abilities:
A minimum of three years’ facilities experience required; QSR facilities experience highly preferred
Strong knowledge of facilities operations
Knowledge of strong basic trade skills including carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration
Knowledge of occupational hazards and safety precautions applicable to the work
Knowledge of supervisory techniques
Ability to plan, develop, and monitor work schedules to ensure efficient use of Technicians
Ability to oversee and inspect facility projects
Ability to communicate, monitor and ensure adherence to departmental goals including budget.
Ability to troubleshoot and diagnose facilities issues to reduce downtime
Ability to contribute to the development of processes and procedures
Ability to demonstrate adaptability by learning new skills and being flexible with workload
Ability to demonstrate critical thinking and problem-solving skills related to challenging facilities need
Ability to demonstrate strong verbal and written communication skills
Ability to provide leadership to Technicians to meet the expectations and the goals of the organization
Requirements: Valid Driver’s License without work restrictions; must pass MVR screening.
Working Conditions:
45-50 hours weekly, Physical Demands (Occasional lifting, climbing, standing, moving), May be required to wear protective clothing, such as earplugs and work boots. Frequent standing, walking, pushing, crawling, climbing, stooping, squatting, and repetitive arm motion requiring full shoulder/elbow/wrist/hand mobility.
This position may occasionally sit at a desk for periods of time.
Infrequent to occasional lifting, pulling, pushing, and carrying materials weighing up to 100 pounds.
Environmental: Hazardous equipment Occasional to frequent work with hazardous equipment, such as electrical systems, air conditioning, and heating systems Contaminants: May be exposed to contaminants, such as oils, solvents, and paints Lighting: May work in bright or inadequate lighting Temperature: Indoor/External work areas or sites may not be temperature controlled.
Must be able to work while being exposed to dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating machinery.
We are an Equal Opportunity Employer. Inclusionisattheheartof our business.
Meritage Hospitality Group Inc. is one of the fastest-growing restaurant companies in the United States, operating over 375 Wendy’s restaurants across 15 states and employing more than 11,000 teammates. Headquartered in Grand Rapids, Michigan, we are built on a passion for providing Uncommon Hospitality to our guests, teammates, communities, and stakeholders.
As one of the nation’s largest Wendy’s franchise operators, Meritage is poised for continued growth of the Wendy’s brand, the expansion of our independent concept, Morning Belle, and the development of new and innovative dining experiences.
At Meritage, we are committed to more than just building great restaurants—we’re dedicated to building growth opportunities and life-long careers for our employees. Whether you’re seeking professional opportunities at our Restaurant Service Center or pursuing hourly or management positions in our restaurants, we offer something for everyone.
Meritage Hospitality Group is publicly traded (OTCQX: MHGU) and guided by a culture of growth, sustainability, and excellence. We’re always looking for passionate individuals to join us in redefining the future of hospitality.
Connect with us to learn more about career opportunities, our brands, and our commitment to delivering exceptional experiences.
