Job Description

Established in 1970, MedActiv (Medical Trading Co Ltd) is one of the leaders on the Mauritian market with 15 outlets strategically located in various parts of the island. Backed by a team of professionals who are trained to deliver personalised advice and quality service, the pharmacies dispense medicines as well as personal care products essential for your health, your wellness and your beauty.

MedActiv is seeking a passionate and customer-focused Wellness & Beauty Advisor to deliver an exceptional customer experience by providing expert advice and personalized recommendations on wellness, beauty, and skincare products.

The job incumbent will be mainly required to:

Key Responsibilities

• Provide professional guidance and recommendations to customers on wellness, beauty, and skincare products.
• Assist customers in selecting products that best suit their needs and preferences.
• Educate customers on product benefits, usage, application techniques, and skincare routines.
• Deliver personalized consultations and basic skincare advice where appropriate.
• Serve as a brand ambassador by consistently providing outstanding customer service.
• Develop a strong knowledge of product ranges, brands, and categories.
• Ensure products are attractively displayed, properly stocked, and well-presented at all times.
• Maintain awareness of current promotions, new product launches, and market trends.
• Adhere to company policies, procedures, and all applicable legal and regulatory requirements.

Job Requirements

• School Certificate (SC) or Higher School Certificate (HSC).
• A qualification in beauty therapy, cosmetology, wellness, or a related field would be an advantage.
• Previous experience in retail sales, beauty, wellness, skincare, or a customer service environment is desirable.
• Proven sales experience will be considered an assets.
• Passion for beauty, wellness, cosmetics, and customer engagement.
• Strong sales and customer service orientation.
• Excellent communication and interpersonal skills.
• Ability to provide professional product recommendations and customer counselling.
• Target-driven with a results-oriented mindset.
• Flexible and willing to work shifts, weekends, and public holidays as required.
• Adaptable and able to work across different pharmacy locations when needed.
• Proactive, enthusiastic, and committed to delivering exceptional customer experiences

We are an equal opportunity employer and are committed to creating a diverse and inclusive environment for all team members.

We welcome applications from all backgrounds and experiences. Please note that we will be contacting only those candidates who best meet the requirements for this position.