Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.
About this Opportunity
Join Wellways as a Wellbeing Worker and play a vital role in delivering our innovative Community Psychosocial Support Program (CPSP) across the Gippsland region.
Reporting to the Team Leader, you will be responsible for providing intake, assessment, referral, and support coordination services for people experiencing severe and persistent mental illness. You will undertake needs assessments, screen for NDIS eligibility, manage referrals and waitlists, facilitate access to clinical and community-based services, and deliver capacity-building group activities. Working within a recovery-oriented framework, you will support participants through tailored care planning, active waitlist management, and connection to a range of psychosocial and community supports that promote wellbeing, independence, and housing stability.
We are seeking a compassionate and proactive professional who is passionate about improving outcomes for people experiencing mental health challenges. You will have strong stakeholder engagement skills and the ability to build effective partnerships with NDIS, Gippsland PHN, community organisations, and clinical services. If you are committed to person-centred practice, community inclusion, and helping individuals achieve their recovery goals, we would love to hear from you.
You will need:
About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
What we offer
For a confidential discussion about the role, we encourage you to contact Christopher Turner, Program & Practice Coordinator on 0481 067 597
Once you APPLY click her for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways
Our Psychosocial Support Program (CPSP) has intentionally been developed through testing with participants, carers and referrers to ensure timely, needs-based, capacity building services which not only support mental health recovery and exit from services, but the assessment and successful navigation through to NDIS and ongoing psychosocial supports under NDIS.
Funded by Gippsland Primary Health Network, our CPSP will deliver psychosocial services through the established mental health stepped-care model.
The service will operate Monday to Friday, 9am-5pm with some flexibility in extended hours Monday to Friday to support participants needs.
This role is a full-time permanent ongoing role based in the Wellways Traralgon office.
Wellways’ CPSP will provide:
• Integration of intake and assessment which include the identification of participants’ physical and mental health needs
• One-to-one psychosocial supports
• Tailored integrated care-plan jointly developed with participants/case managers/family/carers
• Individual peer support through peer-workers and wellbeing workers
• Peer-developed and evidence-based group education and support programs (e.g. Healthy Eating and Nutrition) delivered by trained facilitators
• Care-plan progress review at program mid-point or three months; re-assessments completed to compare with initial measures
Under the general direction of the Team Leader, this part-time 0.8 role will be responsible for providing the day-to-day intake and assessment service functions for Gippsland Region of Wellways. The Wellbeing Worker will be responsible for the following key areas:
• Supporting referrals to services for those identified as 'hard to reach'
• Screening for eligibility for NDIS programs
• Undertaking an initial needs assessment for people eligible for a community mental health service
• Ensuring a catchment wide response to demand management and prioritisation for allocation for eligible clients
• Facilitating referrals and supports for people not eligible for a community mental health service
• Facilitating better coordination of entry into clinical and community based mental health services
• Strengthening partnerships and building better links between various clinical and community support organisations responsible for delivering mental health services
• Facilitating group activities around capacity building
• Improving referral pathways that facilitate access to the range of services and supports available to eligible clients
• Improving housing stability
• Managing clients on a wait list.
• Promoting a community-based recovery model to underpin all clinical and community support services delivered to people experiencing severe and persistent mental illness with complex needs.
In addition, the Wellbeing Worker will be the first point of call for those on a wait list and provide active wait- list management strategies. This role will also be responsible for ensuring all relevant client details and data are collected and recorded.
Wellbeing Workers will develop and maintain positive relationships with key stakeholders (NDIS and GPHN) and others to ensure the service model and objectives are embedded into the service system, actively promoting the service to key stakeholders.
We’re passionate about our work, which is enjoyable, challenging and rewardingAll ofourteams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.
Please select "Apply" below to complete your application.
28/06/2026
Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania.
We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships.
We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government.
Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them.
We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and tenancy, help with budgeting and travel training.
Many of our staff draw from their own experience of mental health issues to provide peer support in services, education courses, advocacy workshops and our advice and referral Helpline.
Our commitment to advocacy is central. We consult with consumers, carers, government and local business to ensure people have better opportunities to get well, stay well and fully participate in the community without stigma.
For information visit wellways.org or contact us on 1300 111 400.
Advice and referral information is also available. Call our Helpline on 1300 111 500.
