Job Description

Number of Vacancies:

1

Time Type:

Full time

Worker Type:

Fixed Term (Fixed Term)

Proposed Interview Date:

Monday, November 30, 2026

Hours of Work:

37

Hiring Manager:

Michelle Hazelwood

Contact Number:

01482 613693

Job Description Summary:

This is a Full Time, Fixed Term position until 31st March 2029 due to specific funding.

For an informal discussion about the role, please contact Darren Christison on 01482 612 122 or Darren.Christison@hullcc.gov.uk

Help people access the support they need

The Hull Money Team is focused on helping residents improve their financial resilience, maximise their income and access support before problems reach crisis point.

We are looking for a customer-focused Welfare Rights Assistant to join the team and support the delivery of high-quality welfare benefits advice and assistance. This is an opportunity to make a real difference by helping people understand their options, access available support and improve their financial wellbeing.

Working as part of a supportive team, you will help residents navigate the benefits system, ensuring they can access the information, advice and support they need at the right time. You will also work closely with colleagues and partner organisations to help provide a joined-up approach to supporting people experiencing financial difficulties.

Why Join the Hull Money Team?

The Hull Money Team is committed to helping residents increase income, reduce financial hardship and access support as early as possible. Through a focus on prevention, early intervention and partnership working, the team aims to help people improve their financial wellbeing and build greater resilience for the future.

As a Welfare Rights Assistant, you will play an important role in supporting residents to access the help available to them.

This is an excellent opportunity for someone who is passionate about helping others and making a positive difference within the local community.

If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the conviction/s and/or caution/s are considered “protected” in line with filtering rules for DBS checks.

ROLE AND PURPOSE

To contribute to the provision of a comprehensive welfare rights service and to support and promote access to specialist, independent benefit advice amongst a broad range of client groups.

PRINCIPAL ACCOUNTABILITIES:

NC2836.Welfare Rights Assistant.docx

Compensation Grades:

GRADES 6.

Pay Ranges:

£30,515.00 - £33,119.00

Job Classifications:

10- Enhanced (Adult Workforce) with BPSS - (Disclosure and Barring Service (DBS)), 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 6- Enhanced (Adult Workforce) - (Disclosure and Barring Service (DBS)), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)

Benefits of Working of Hull City Council:

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

PLEASE NOTE: you MUST complete and submit your application by midnight prior to the closing date. For example: If the closing date is Friday 16 October 2026 then your application must be submitted by 11:59pm on Thursday 15 October 2026.

Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. Provide examples to support your application rather than use of lists.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.

We are committed to “our values” at the Council of People First, Respect, Learning, Ambition and Partnership. If these align with you then we welcome your application.