Job Description

WHAT WE DO

The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 100 countries and has some 18,000 staff worldwide. In 2014, the ICRC expanded its presence in Ukraine.Currently, we have over 900 team members working across the country in various professional fields.

ABOUT THE JOB

The ICRC Finance and Administration Unit is seeking a highly capable Welcome Assistant to join our team in Kyiv The Welcome Assistant will ensure that travel activities are organized smoothly, including coordination of pick-up/drop-off of ICRC staff and guests, travel arrangements, visas, permits, official registration and accommodation.

Start date: immediately

YOUR TASKS AND RESPONSIBILITIES

• Organize pick-up and accommodation (hotel, apartment, house) for staff members and guests
• Organize travel (plane, train, bus, etc.) for colleagues on resident and mobile contracts by the most effective costs/mean and, if required, coordinate drop-off at / pick-up from airports, stations, etc.
• Organize communication flow between the ICRC offices, sub-delegations, delegations and/or headquarters regarding staff travel
• Organize medium and large-sized events/meetings/seminars (more than 15 pax.), in coordination with the parties concerned
• Keep all appropriate databases and files of the staff members, missions and other travel, document validity, residences
• Provide support and clarification to colleagues on mobile contracts at their beginning of mission (BoM) / end of mission (EoM)
• Interact with relevant authorities (Ministries, Consulates, etc.) regarding certificates, visas, permits, registration, etc.
• Coordinate with Finance and Administration Department on finalizing invoices, supporting documents, and payments
• Business cards ordering

WHAT WE OFFER YOU

• A great team to work with and an organization where you have an impact
• Employment contract according to Ukrainian labor law with flexible working arrangements
• Competitive salary between UAH 42,000 and 62,000 (gross) before taxation
• Medical insurance for you and your depending family members
• Comprehensive onboarding and learning opportunities
• 20 days of annual paid leave
• Convenient office Kyiv in the city center

The ICRC is an equal-opportunity employer that prioritizes staff safety and security. We are committed to diversity and inclusion within our workforce and encourage qualified female and male candidates of all backgrounds, including candidates with disabilities, to apply for the position. We also value our employees' professional growth and offer a supportive and inclusive work environment. For more information, visit the website: http://www.icrc.org/

ABOUT YOU

To be successful as Welcome Assistant in the Finance and Administration Unit, you should possess the following qualifications and experience and have the following characteristics:

• Ukrainian citizenship or permanent residence permit in Ukraine
• High school or professional school
• 2 years of experience in a similar position
• Professional fluency (written and spoken) in English and Ukrainian
• Computer literate, including good knowledge of Microsoft Office
• Self-motivated with a strong commitment to teamwork and humanitarian principles
• Flexible, enthusiastic, and willing to learn
• Ability to work independently, as well as effectively under supervision
• Ability to organize and prioritize multiple tasks
• Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment

INTERESTED? YES? THEN APPLY!

To apply, please complete and submit the compulsory ICRC application form. Kindly note that your application will only be considered if it is submitted through the HRspace recruitment module.

To apply on the platform, please locate the "Apply now" button in the top right-hand corner of the vacancy announcement and complete the application form.

Your application will be considered only once you have completed the ICRC application form and uploaded your English CV.

Application deadline: 17 May 2026

Only candidates meeting the abovementioned criteria will be contacted to move forward in the recruitment process. The ICRC reserves the right to re-issue the vacancy, cancel the recruitment process, offer a position at a lower grade, with an adjusted job description or different duration, or recruit a candidate who matches the required profile before the deadline.