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Welcome Assistant
Welcome Assistants are responsible for monitoring the ED lobby and entrance area. They will greet all customers with a smile, assists with patient transport and visitors, keeps the lobby organized and clean. They will also work with ED staff to foster a positive customer experience.
Department: Patient Services
Hours: Per Diem, 16 hours a week required
Shift: 3rd shift; Friday & Saturday nights; 11:00pm to 7:00am - 16 hours per week
Required: High School Diploma
Pay: Based on experience, starting at $16.14
Responsibilities
Assists in the transport of patients., Basic computer skills, Cleans / sanitizes wheelchairs and works with Facilities Services to ensure the lobby area is kept clean at all times., Directs individuals to the appropriate area for assistance., Distributes comfort items as needed to individuals waiting to be treated in the Emergency Department., Greets all individuals coming into the Emergency Department using appropriate words that work., Helps facilitate the visitor process and works directly with the public., Responsible for lobby organization and stocking of wellness kiosk., Routinely rounds with patients waiting in the Emergency Department lobby., Works cooperatively with Emergency Department Registration and clinical staff to optimally serve customers.
Requirements
High School (Required)
Compensation
Estimated Compensation Range
$16.14 - $24.21
Pay based on experience
Sarah Bush Lincoln is a prominent non-profit healthcare organization located in downstate Illinois. It operates a two-hospital system, consisting of Sarah Bush Lincoln based in Mattoon, IL which has 150 beds, and SBL Fayette County Hospital based in Vandalia, IL, with 25 beds. The healthcare system also operates more than 57 clinics spread across a 10-county area and stand-alone surgery centers in Mattoon and Effingham, regional cancer center and hospice house. Decisions are made locally which gives the Health System the agility to respond quickly to changing markets.
The organization employs nearly 3,500 people, including a medical staff of approximately 250 members. SBL is known for its contemporary facilities and commitment to providing advanced equipment and services for diagnosis and treatment. Sarah Bush Lincoln has an expanding robotics program, which showcases its dedication to adopting innovative technologies.
The staff at Sarah Bush Lincoln is highly engaged as reflected in the most recent Press Ganey Employee Engagement and Safety Survey. The organization is Magnet designated, which recognizes excellence in nursing. SBL supports career growth, which provides employees with various education funding opportunities.
Beyond its medical facilities, Sarah Bush Lincoln plays an integral role in the community. It actively participates in various activities that promote health, wellness, education, economic development, and housing. The involvement demonstrates the organization’s commitment to the overall well-being and development of the communities it serves.
